Inside Sales Representative

Silvi Materials; Fallsington (Bucks County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Prescription

Vacation

Paid Holidays

401(k) and Pension

Tuition Reimbursement

Job summary

Silvi Materials is seeking an Inside Sales Representative to join our Concrete Sales team in Fallsington, PA. You will handle inquiries, advise customers, and prepare quotes while coordinating with dispatch and logistics to ensure timely deliveries.

You will build lasting relationships with contractors, builders, and homeowners, upsell products, and contribute to market growth through knowledge of mix designs and additives. A customer-focused, results-driven mindset is essential.

Qualifications

• Bachelor's degree in a relevant field is preferred.
• Minimum 2 years of sales experience as a plus.
• Valid driver's license and ability to travel as needed.

Responsibilities

• Handle inbound inquiries and provide product recommendations based on project needs.
• Coordinate quotes, processing, and delivery timing with dispatch and logistics.
• Maintain customer relationships and pursue repeat business.
• Collaborate with outside sales and marketing to generate leads.
• Update CRM with leads, opportunities, and sales activity.
• Provide guidance on mix selection and project specifics to customers.

Skills

Driver's License

Bachelor's degree

2+ years sales experience

Communication skills

Analytical skills

Adaptability

Education

Bachelor's degree in Business Administration, Finance, or Engineering

Job description

Industry-Leading Benefits: Medical, Prescription, Dental, Vision, 401K, Pension, Short- and Long-Term Disability, Life Insurance, Tuition Reimbursement.

As a Silvi Materials Inside Sales Representative, you will play a pivotal role within our Concrete Sales Team. You will have the opportunity to tap into the world of concrete sales and learn what the world’s most used building material is all about. Your experience will include everything from fieldwork to processing mix designs to bidding processes.

What does Silvi Materials offer you?

• Phenomenal Benefits: Medical, Vision, Dental, Prescription, Vacation, Paid Holidays and so much more!
• Your future in mind: With 401(k) and pension options. We want all employees to build for a great retirement!
• Growth at Silvi Materials: We offer each employee the opportunity to move into any facet of our complex business. And our tuition reimbursement program is the perfect springboard to help you get there!

So, what does a Silvi Materials Inside Sales Representative do?

• Handle inbound inquiries from contractors, builders, and homeowners, providing product recommendations based on project needs.
• Includes all web leads, small orders that dispatch needs help with, and cold calls
• Be the main point of contact for all customers under 500 yards
• Make sure all web leads are followed through and executed on with all major products. RMX, Aggregate, cement and salt.
• Prepare and deliver quotes
• Be a liaison for outside sales representatives when they need on-the-ground help
• Coordinate order processing by accurately entering orders into the system and confirming details such as mix type, volume, and delivery timing.
• Work in collaboration with dispatch and logistics teams to ensure job files are up to date and ready for delivery
• Maintain customer relationships by following up on quotes, checking satisfaction after deliveries, and encouraging repeat business.
• Provide technical guidance on mix selection, additives, curing times, and application best practices (within company expertise).
• Resolve customer issues, such as delivery delays, quality concerns, or billing discrepancies, by collaborating with operations and quality control teams.
• Track sales activity and pipeline using CRM or internal systems, ensuring accurate records of leads, opportunities, and closed sales
• Upsell and cross-sell products like specialty mixes, admixtures, or related services (e.g., pumping or finishing).
• Stay informed on market conditions, including construction trends, competitor pricing, and seasonal demand fluctuations, to adjust sales strategies.
• Leverage digital advertising strategies to generate more leads in conjunction with the marketing team

Qualifications and Skills:

• Valid Driver’s License
• Bachelor's degree with major in Business Administration, Finance, and or Engineering Preferred
• At least 2 years relevant sales expereince
• Well-experienced, focused on business objectives and highly effective in dealing with a broad range of internal and external customers.
• Possesses solid communication, analytical, and management skills
• Possesses the flexibility/adaptability to change projects on short notice.

Physical Demands:

In a typical work setting, people in this job:

• Lift 20 pounds on occasion.
• Use one or two hands to grasp, move, or assemble objects
• Stand for long periods of time.
• Kneel, stoop, crouch, bend, stretch, twist or crawl.
• Hear sounds and recognize the difference between them.
• See details of objects that are less than a few feet away.
• See differences between colors, shades, and brightness.

Silvi Materials does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.