Inside Sales Representative

Sonepar USA Inc; Eastlake (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

Paid holidays

401(k) match

Profit sharing

Tuition reimbursement

Employee development

Shoe reimbursement

Employee discount

Training programs

Job summary

Echo Electric, a leading electrical distributor owned by Sonepar, seeks an Inside Sales Representative to nurture existing client relationships and deliver exceptional service. You will handle pricing, quotes, order tracking, and cross‑department coordination to meet sales targets.

The role requires a minimum of two years in sales or electrical distribution, a strong customer focus, and the ability to manage multiple orders in a fast‑paced environment. Shift: 8 AM–5 PM, M‑F.

Qualifications

• High School diploma or equivalent with sales/marketing coursework or on‑the‑job experience as determined by Echo Electric.
• At least two years of sales, electrical or distribution experience and/or product and application knowledge.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation and ability to perform basic mathematical calculations.

Responsibilities

• Understand client needs and recommend electrical products or solutions meeting their specific needs.
• Provide product information, pricing, and quotes to clients by phone and email in a timely and accurate manner.
• Enter, track, bill, and expedite orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to drive repeat business.

Skills

Sales experience

Electrical product knowledge

Customer service

Education

High School diploma or equivalent

Job description

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close‑knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset – adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

We have a great opportunity for a motivated Inside Sales Representative to join our team! You will play a crucial role in helping us grow our market share by nurturing existing client relationships and providing outstanding customer service. The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast‑paced environment.

Shift: 8 AM-5 PM, M-F

How you will contribute:

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enter, track, bill, and expedite direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives. Find win‑win solutions for all involved parties.
• Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stay up-to-date on industry trends and market developments to better serve customers.
• Participate in training gaining electrical product knowledge and application to create value to the end‑use market.

What you bring:

• High School diploma or equivalent, with secondary or post‑secondary coursework concentrated in sales/marketing, or equivalent on‑the‑job experience as determined by Echo Electric.
• At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation.
• Ability to perform basic mathematical functions/calculations.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.

What we offer:

• Medical, dental, and vision insurance plus employer‑paid short‑term and long‑term disability and life insurance.
• Paid time off and paid holidays.
• 401(k) match.
• Profit sharing.
• Tuition reimbursement and employee development.
• Annual safety shoe reimbursement.
• Employee discount on products.
• Access to a variety of trainings for personal development.

Who we are:

We're the world's number one distributor of electrical products, solutions, and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non‑Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.