Inside Sales Representative

Nehring Electrical Works Co.; DeKalb (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Life insurance

AD&D

Uniform allowance

Paid vacation

Paid sick time

Job summary

Nehring Electrical Works Company in DeKalb, IL is seeking an Inside Sales Representative to manage inquiries, quotes, and orders in a fast-paced manufacturing environment.

You will collaborate with account managers, support lead generation, and maintain CRM/ERP records while building lasting relationships with utility and telecom customers.

Qualifications

• Experience in Inside Sales within industrial, manufacturing, or electrical products preferred.
• Strong focus on customer service and satisfaction with excellent communication.
• Experience generating leads and supporting sales campaigns.
• Account management skills for maintaining relationships and tracking activity.
• Proficiency with CRM and order-entry systems; accurate data entry.

Responsibilities

• Manage inbound and outbound customer inquiries.
• Prepare quotes, process orders, and ensure timely delivery.
• Collaborate with account managers and operations teams.
• Track sales opportunities and support lead generation efforts.
• Maintain accurate CRM and ERP records.
• Build relationships with utility, telecom, and distributor customers.
• Identify upsell and cross-sell opportunities and support bids.
• Provide responsive service in a fast-paced manufacturing environment.

Skills

Inside Sales

Customer Service

Lead Generation

Account Management

CRM proficiency

Order entry

Communication

Education

Associate/Bachelor in Business or related field

Tools

CRM systems

ERP systems

Job description

Nehring Electrical Works Company is a long-established U.S. manufacturer of utility-grade wire and cable serving electric power, telecommunications, and infrastructure systems nationwide. Founded in 1912, the company provides reliable, compliant, and scalable conductor solutions designed for critical overhead and underground utility applications. Nehring offers a broad portfolio of copper and aluminum conductors, specialty alloy products, medium-voltage and building wire, and grounding solutions that meet stringent industry and utility specifications. As an approved supplier to leading utilities and telecom providers, Nehring is known for quality assurance, specification compliance, and dependable lead times that support continuity of supply. The organization maintains a strong focus on materials engineering, manufacturing consistency, and responsive logistics, including rapid support for storm restoration and emergency recovery efforts.

Role Description:

This full-time Inside Sales Representative role is an on-site position based in DeKalb, IL. The Inside Sales Representative will manage inbound and outbound customer inquiries, prepare quotes, process orders, and follow up to ensure timely delivery and customer satisfaction. Daily activities include collaborating with account managers and operations teams, tracking sales opportunities, supporting lead generation efforts, and maintaining accurate records in the CRM and ERP systems. The role also involves building strong relationships with utility, telecom, and distributor customers, addressing product and specification questions, and helping resolve issues related to pricing, availability, and order status. The Inside Sales Representative will contribute to sales targets by identifying upsell and cross-sell opportunities, supporting bids and proposals, and providing professional, responsive service in a fast-paced manufacturing environment.

Qualifications:

• Demonstrated Inside Sales experience, with the ability to manage inbound inquiries and drive outbound sales activities.
• Strong Customer Service and Customer Satisfaction focus, including effective communication, follow-through, and issue resolution.
• Experience with Lead Generation, including identifying prospects, qualifying opportunities, and supporting sales campaigns.
• Account Management skills for maintaining relationships, tracking account activity, and supporting long-term customer retention.
• Proficiency with CRM and order-entry systems; strong data entry accuracy and attention to detail.
• Solid written and verbal communication skills, including professional phone and email etiquette.
• Ability to work on-site in DeKalb, IL, collaborate with cross-functional teams, and manage multiple priorities.
• Background in industrial, manufacturing, or electrical products is preferred; familiarity with utility or telecom sectors is a plus.
• Associate’s or Bachelor’s degree in Business, Sales, or a related field, or equivalent relevant experience.

COMPANY BENEFITS:

• Comprehensive Medical, Dental, and Vision insurance to keep you healthy
• A robust 401(k) with company match to assist in securing your financial future
• Company-provided life insurance and AD&D policies
• Monthly allowance for personal safety and uniforms
• Paid vacation and sick time

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as necessary to meet the ongoing needs of the organization as required by the department supervisor or other manager.

*Applicant must be able to pass a pre-employment drug screening and criminal background check