Inside Sales Representative

CBTS; Cincinnati (OH); On-site; USD 45,000 - 55,000; Full time

Job summary

CBTS is seeking an Inside Sales prospecting professional in Cincinnati to generate and qualify leads across our IT services portfolio. You will conduct discovery calls, document requirements, and pass qualified opportunities to senior colleagues.

Join a team focused on continuous training, certifications, and collaboration with Marketing to optimize campaign leads. Base salary is $45,000–$55,000 with commission potential.

Qualifications

• Bachelor's or Master's degree in Business, Marketing, Communications, or a related field.
• 0-4 years of relevant experience.
• Foundational knowledge of CRM tools; Salesforce experience is a plus.
• Proactive, collaborative, and quick to learn in a fast-paced environment.
• Any product certifications or vendor fundamentals are a plus.

Responsibilities

• Prospect, qualify leads, and initiate client conversations across CBTS portfolio.
• Generate and qualify inbound and outbound leads via phone, email, and digital channels.
• Conduct initial discovery calls to understand needs and document requirements.
• Maintain Salesforce CRM for all prospect interactions and pipeline stages.
• Support senior sales with proposals, presentations, and client follow-up.
• Develop fluency in CBTS IT services, cloud, networking, and managed services.
• Participate in training programs and product certification pathways.
• Collaborate with marketing to follow up on campaign leads and provide feedback.

Skills

Lead generation

Discovery calls

Prospecting

Communication skills

Team collaboration

Education

Bachelor's or Master's in Business, Marketing, Communications, or related field

Tools

Salesforce

Job description

• Support CBTS's inside sales team by prospecting, qualifying leads, and initiating client conversations across our portfolio.
• Generate and qualify inbound and outbound leads through phone, email, and digital channels, ensuring a healthy pipeline for the inside sales team.
• Conduct initial discovery calls to understand prospect needs, document requirements, and pass qualified opportunities to senior sales colleagues.
• Maintain accurate CRM records (Salesforce) for all prospect interactions, activities, and pipeline stages.
• Support senior sales professionals with proposal preparation, presentation materials, and client follow-up communications.
• Develop fluency in CBTS's IT services, cloud, networking, and managed services portfolio to clearly articulate value propositions.
• Participate in ongoing training programs, sales enablement sessions, and product certification pathways to accelerate professional development.
• Collaborate with marketing to follow up on campaign leads and provide feedback on lead quality.

What Success Looks Like

• Consistently meeting monthly qualified lead generation targets
• Bachelor's or Master's degree in Business, Marketing, Communications, or a related field
• 0-4 years of relevant experience (new graduates and those with up to 4 years welcome)
• Foundational knowledge of CRM tools, with Salesforce experience a plus
• Proactive, collaborative, and eager to learn in a fast-paced environment
• Any product certifications, Salesforce Trailhead basics, or relevant vendor fundamentals (AWS, Microsoft, Cisco) are a plus

Who You'll Work With

Internally, you'll partner closely with the Inside Sales Team, Sales Operations, Marketing, and Pre-Sales / Solutions Engineering. Externally, you'll be engaging with prospective mid-market enterprise clients and vendor partners.

$45,000-55,000 base salary not including commission.