Inside Sales Representative

Global Payments; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Global Payments is seeking an Inside Sales Representative II for our e-Commerce Merchant Sales team in Cincinnati. You will generate prospects, qualify leads, and close deals from inbound inquiries and partnerships, supporting a high-velocity sales environment.

You will collaborate with field sales, manage appointments, and communicate promotions to drive timely purchases while building strong customer relationships and cross-selling where appropriate.

Qualifications

• Familiarity with company products, services and operations to resolve customer inquiries
• Proficient in computer navigation and everyday business software
• Strong interpersonal skills and sensitivity when dealing with others
• Ability to work independently and as part of a team
• Negotiation and communication skills, both written and verbal
• Clear, concise written and spoken communication tailored to all audiences
• Solid understanding of the sales process and closing techniques
• Strong decision-making and problem-solving abilities
• Analytical skills to determine client business needs

Responsibilities

• Support field sales initiatives and carry quotas
• Generate prospects and close sales from inbound leads, referrals, and partnerships
• Book appointments for new prospects
• Inform customers of promotions and upgrades and drive timely purchases for discounts
• Qualify leads, identify decision-makers, assess needs, and recommend products/services
• Respond to inquiries and resolve problems as needed
• Cross-sell or up-sell where appropriate
• Prepare required sales documentation

Skills

Knowledge of products/services

Computer navigation

People skills

Independent and team work

Negotiation and written/verbal skills

Clear written and spoken communication

Sales process understanding

Decision-making and problem solving

Analytical skills

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for an Inside Sales Representative II to join our ever evolving e-Commerce Merchant Sales team and help shape the future of global commerce.

What you'll own

• Supports initiatives of field sales organization and carries individual and/or team quotas shared with the field.
• Generate prospective customers and close sales generated through inbound leads, referrals, and partnerships
• Books appointments for new prospects.
• Informs customers of company promotions and upgrades, uses persuasive techniques to motivate customers and urges timely purchases to meet qualifications for discounts.
• Qualifies leads, identifies decision makers, determines customer needs, explains product/service alternatives, recommends most suitable products/service(s), identifies features and benefits, overcomes customer objections and closes sales.
• May respond to inquiries and resolve problems.
• May attempt to cross-sell or up-sell each account.
• Prepares required sales documentation.

What you'll bring

• Knowledge of company products, services and business operations to enable resolution of customer inquiries
• Computer navigation and operation skills
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment
• Requires negotiation and communication skills, both written and verbal
• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to any audience (all levels of management, employees, clients and public
• Good understanding of the sales process
• Requires solid decision-making and problem solving skills
• Analytical skills are required to determine client business needs and requirements

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.