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Inside Sales Representative

Southern National Roofing

Charlotte (NC)

On-site

USD 50,000 - 75,000

Full time

10 days ago

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Job summary

Southern National Roofing is hiring an Inside Sales/Call Center representative in Charlotte, NC. This full-time role focuses on exceptional customer service and includes responsibilities like handling inbound calls, promoting eco-friendly products, and generating sales appointments. Successful candidates will have at least 2 years of inside sales experience and excellent communication skills.

Benefits

Tele-Health Insurance
Unlimited growth opportunity
Performance-based rewards

Qualifications

  • 2+ years of experience in inside sales is required.
  • Ability to handle high-stress situations professionally.
  • Positive attitude and a desire to help customers.

Responsibilities

  • Field inbound calls to schedule appointments.
  • Promote eco-friendly products and services.
  • Generate appointments for outside sales.

Skills

Excellent communication
Problem-solving
Interpersonal skills
Critical thinking
Multitasking

Tools

CRM systems
Microsoft Office

Job description

1 week ago Be among the first 25 applicants

Southern National Roofing provided pay range

This range is provided by Southern National Roofing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $75,000.00/yr

Southern National is seeking an enthusiastic and friendly Inside Sales/Call Center representative to join our team! Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and installation methods that cater to the unique climate and building challenges in the southeastern United States. We are certified to install most roofing brands, including North America's top-selling Timberline roofing shingles by GAF. As an integral part of our team, you will be responsible for providing exceptional customer service to our existing and potential clients.

Responsibilities

  • Field inbound calls from our field marketing team as well as clients and prospective clients to schedule appointments
  • Daily telephone interaction with our database of customers and prospects
  • Promotion of our eco-friendly products and services to prospective and existing clients
  • Generation of appointments for our outside sales division
  • Ongoing department meetings and training


Requirements

  • 2+ years of experience in inside sales
  • Excellent communication and interpersonal skills
  • Ability to handle high-stress situations in a calm and professional manner
  • Excellent problem-solving and critical-thinking skills
  • Familiarity with Microsoft Office and CRM systems (Salesforce, Hubspot, etc.)
  • Ability to multitask, prioritize, and manage time effectively
  • A positive attitude, a thirst for knowledge, and a genuine desire to help customers


Benefits

  • Average first year income range: $50,000 -$75,000 (Base Salary plus commission and bonuses)
  • Weekly and monthly opportunities for performance-based rewards
  • Tele-Health Insurance
  • Unlimited growth opportunity

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Industries
    IT Services and IT Consulting

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