Inside Sales Representative

Industrial-Service-Solutions,-LL; Camp Hill (Cumberland County); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

RAM Motors, an ISS company, is seeking an Inside Sales Representative to support sales efforts at the Camp Hill, PA location. The role involves proofreading information, filing records, customer service, and coordinating with trucking companies and ISS repair facilities.

You will obtain pricing from vendors and assist with quotations and bidding processes. The position requires collaboration with sales and operations teams, strong communication skills, and the ability to travel to customer

Formación

• Administrative, customer service or sales experience.
• 2+ years in a sales or contract administration role preferred.
• Able to work independently and as part of a team.
• Strong written and verbal communication and presentation skills.
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook.
• Experience with file management and administrative procedures.
• Ability to meet tight deadlines.

Responsabilidades

• Serve as liaison between customer and repair facilities with contract information.
• Maintain documentation and records, including statistics.
• Prepare shipping documents and schedule shipments with trucking coordinators.
• Provide quotations to customers and relay approved details to facilities.
• Coordinate delivery dates with customers and production scheduling.
• Communicate with customers about delivery dates and requirements.
• Assist in assembling bids, proposals, and RFPs.
• Support Inside Sales Team with quotations from vendors.

Conocimientos

Administrative experience

Customer service

Sales experience

Communication skills

MS Office

Data entry/record keeping

Teamwork

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Descripción del empleo

Description

Job Posting Title:

Inside Sales Representative

Position Summary:

RAM Motors, an ISS company, is looking for a reliable Inside Sales Representative for our Camp Hill, PA location. The ideal candidate will be responsible for proof-reading information, filing all records, providing some customer service, some communication with customers, inside personnel, trucking companies and ISS repair facilities, as well as obtaining pricing from vendors and assist with all sales efforts.

Essential Duties and Responsibilities:

• Serve as a liaison between the customer and our repair facilities with current repair and overhaul contract information.
• Maintain applicable documentation and records, including statistical analysis.
• Maintain spreadsheets and electronic files for various projects and distribute these to the applicable parties.
• Provide shipping documents for shipments.
• Work with our trucking coordinators and our customers to schedule shipments and deliveries.
• Telephone communication with current and potential customers.
• Bi-weekly review of on-line bid postings and retrieve relevant bidding information.
• Submit quotations to customers for individual jobs.
• After obtaining approval, supply this information to the ISS repair facilities.
• Communicate with customers regarding delivery dates and obtaining customer requirements to be used for production scheduling.
• Provide unit scheduling to the facility management to ensure that customer delivery requirements are met.
• Go into the facility production areas to determine delivery dates. This requires going up on the shop floor.
• Communicate with purchasing to determine when parts are available.
• Respond to customer requests and issues, including warranty claims.
• Help to develop quotes for customers on product offerings, repair, and field services.
• Establish and maintain repair and overhaul metrics for each facility and customer as needed.
• Ensure that all repair documentation is accurate, complete, and properly recorded in our electronic system.
• Assist in assembling bids, proposals, and RFPs for customers in conjunction with the General Manager and Transit/RR Division President.
• Assist Inside Sales Team with quotations and obtaining pricing for quotations from vendors.

Qualifications:

• Administrative, customer service or sales experience.
• 2+ years prior experience in a sales position or contract administration role in a related field is preferred.
• Able to work productively, independently and as part of a team.
• Must take notes to ensure that tasks are complete.
• Ability to communicate effectively with all parties.
• Exceptional verbal, written, and presentation skills.
• Ability to obtain information from the customer and effectively relay that information to the team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, Power Point and Outlook.
• Knowledge file management, transcription, and other administrative procedures.
• Ability to work on tight deadlines.

Other Requirements:

The Inside Sales Representative may be required to travel to customer locations, trade shows, training sessions, and other business-related meetings as needed. Occasional overnight travel may be required.

This position is based in Camp Hill, Pennsylvania. The successful candidate must be willing to relocate to the Camp Hill area and work on-site in the office.

Equal Opportunity Employer

ISS is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

The above job description is not intended to be an all-inclusive list of the duties, responsibilities, or requirements of the position. Employees may be required to perform other related duties and responsibilities as assigned by their supervisor or management.