Inside Sales Representative

ARC3 GASES Inc; Baden (Beaver County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Profit-Sharing Bonus

Health Insurance

401(k) Match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Uniforms Provided

PPE Reimbursements

Job summary

Arc3 Gases is seeking an Inside Sales Representative at our Baden, Pennsylvania store to grow profitable sales by providing technical expertise, support, and service to walk-in and phone customers.

The ideal candidate will have welding product knowledge, strong customer service, and the ability to manage orders, advise customers on equipment, and build lasting relationships while ensuring timely delivery and accurate paperwork.

Qualifications

• High School Diploma or Equivalent is required.
• Welding or Technical Education is preferred.

Responsibilities

• Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
• Provide excellent customer service by answering calls, handling complaints, and processing purchases.
• Advise customers on equipment and materials needed and procedures to complete tasks.
• Possess welding product knowledge and self-management skills to deliver superior service.
• Anticipate customer needs and share information with Arc3 personnel.
• Notify purchasing when there is a shortage or outage of products.
• Maintain integrity, urgency, reliability, and build long-term relationships with customers.
• Drive a company vehicle to deliver products when needed.
• Maintain a professional demeanor and appearance.
• Support team by preparing orders and ordering supplies as needed.
• Perform any other duties assigned by Arc3 Gases.

Skills

Customer service

Communication skills

Independent work

Education

High School Diploma or Equivalent

Welding or Technical Education

Tools

Order entry software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Baden, PA, US

5 days ago Requisition ID: 1931

About Us

Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people while safely delivering solutions to the customers we serve. Our core values include trust, responsiveness, reliability, and technical competence.

Job Overview

Arc3 Gases is looking for a qualified individual to fill our Inside Sales Representative position at our Baden, Pennsylvania store. The most successful candidate for this role is someone who will help grow Arc3’s profitable sales by effectively providing technical expertise, support, and service to existing and potential customers and Arc3’s salesforce.

Responsibilities and Duties

• Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
• Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
• Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
• Possess strong welding product knowledge and self-management skills to deliver superior customer service.
• Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel.
• Notify the purchasing department when there is a shortage or outage of products.
• Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
• Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.
• Always maintain a professional demeanor and appearance.
• Provide support to other team members by preparing orders and ordering supplies as needed.
• Perform any other duties that may be assigned by Arc3 Gases.

Qualifications

• Must be able to work in the United States
• Must be 21 years or older
• Must be able to lift and carry up to 75lbs of merchandise as needed
• Must have a valid license with clean driving record.
• Must be willing to obtain a Class B CDL with hazmat endorsement.
• Must have computer skills or some knowledge of computer order entry system.
• Must have exceptional customer service communication skills.
• Must have the ability to work independently and under pressure to meet deadlines.

Education/Experience

• High School Diploma or Equivalent is required.
• Welding or Technical Education is preferred.

What We Offer

• Competitive pay and comprehensive benefits package.
• Opportunities for professional growth and advancement within the company.
• A supportive and dynamic work environment.

Confidentiality and Discretion

Arc3 Gases requires all employees to sign a non-disclosure of confidential information agreement.

• Annual Profit-Sharing Bonus
• 401(k) Retirement Plan with Company Match
• Health, Dental, and Vision Insurance
• Health Care and Dependent Care Flexible Spending Accounts
• Health Savings Accounts with Annual Company Contribution
• Company Paid Short-Term and Long-Term Disability Insurance
• Company Paid Life and Accidental Death and Dismemberment Insurance
• Voluntary Life, Critical Illness, and Accident Insurance
• New Employee Referral Bonus Program
• Tuition Reimbursement
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Wellness Program with Health Insurance Premium Discounts
• Company Paid Uniforms
• Personal Protective Equipment Reimbursements

Equal Opportunity Employer. Disabled/Protected Veterans.