Inside Sales Representative

Southeast Pump Specialist, Inc; Augusta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Parental leave

Career growth opportunities

Job summary

Southeast Pump Specialist, Inc. is seeking an inside sales professional to drive customer relationships and sales in the Southeast region. You will respond to inquiries, understand application needs, and manage quotations and orders to support the field team.

You’ll work with CRM/ERP systems and Microsoft Office, coordinating with outside sales and product teams while ensuring timely follow-up and accurate information throughout the sales cycle.

Qualifications

• 2+ years of inside sales or customer service experience.
• Experience with industrial pumps, rotating equipment or related fields is a plus.
• Strong mechanical aptitude and willingness to learn technical products.
• Ability to read and understand basic technical specifications, drawings, and product literature.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to prioritize multiple customer requests and deadlines.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office and ability to learn CRM/ERP systems.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Respond promptly to customer inquiries by phone, email, and other channels.
• Develop strong relationships with customers by understanding their needs and purchasing requirements.
• Identify sales opportunities and proactively follow up on quotes, leads, and requests.
• Support outside sales representatives with customer communication, quotations, product information, and order management.
• Maintain regular communication with customers throughout the sales process.

Skills

Customer relationship building

Communication skills

Time management

Organizational skills

Prioritization

Mechanical aptitude

Reading technical specs

Teamwork

Independence

Tools

Microsoft Office

CRM/ERP systems

Job description

Company: Southeast Pumps
About Us: Southeast Pump Specialist, Inc. serves Georgia, South Carolina, North Carolina and Florida. We specialize in industrial pump repair and are a distributor for pumps, mechanical seals and mechanical packing.
Visit our Website: www.sepump.net

Key Responsibilities

• Respond promptly to customer inquiries by phone, email, and other communication channels.
• Develop strong relationships with customers by understanding their needs, applications, and purchasing requirements.
• Identify sales opportunities and proactively follow up on quotes, leads, and customer requests.
• Support outside sales representatives with customer communication, quotations, product information, and order management.
• Maintain regular communication with customers throughout the sales process.

Qualifications

• 2+ years of inside sales, customer service, industrial sales, or related experience preferred.
• Experience with industrial pumps, rotating equipment, mechanical equipment, fluid handling, or a related industry is a plus.
• Strong mechanical aptitude and willingness to learn technical products.
• Ability to read and understand basic technical specifications, drawings, and product literature.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to prioritize multiple customer requests and deadlines.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office and the ability to learn CRM/ERP systems.
• Ability to work effectively both independently and as part of a team.

#southeastpump

#manycompaniesoneteam

#FCGcareers

#flowcontrolgroup

#FCG-H

Southeast Pump operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission‑critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone’s an Owner of the Company:

Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits:

Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training:

FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities

At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you’re just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.