Inside Sales Representative

Freudenberg Performance Materials LP (USA); Asheville (NC); On-site; USD 59,000 - 72,000; Full time

Job summary

Freudenberg Performance Materials LP (USA) is seeking a proactive sales professional to manage relationships, promote products, and process quotes via phone and email. You will nurture accounts, follow up on orders, and drive new sales opportunities while maintaining strong customer satisfaction.

Ideal candidates have a Bachelor degree or relevant experience, strong MS Office skills (Excel/Outlook), and excellent communication and telesales abilities.

Qualifications

• Bachelor Degree or relevant work experience required.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Strong telesales skills and professional communication.

Responsibilities

• Pro-actively develops and manages strong business relationships using telephone and email resources to prospect accounts by providing exemplary service and support.
• Consultatively sells products and services, promoting benefits, preparing quotes, following up on sales orders and sample requests, and solving customer related problems.
• Independently managing small accounts assigned to drive new sales opportunities.
• Track and monitor leads/prospects and file in CRM (Crisp); become a CRM Regional Representative.

Skills

Telesales

Customer service

CRM (Crisp)

MS Excel

MS Outlook

Verbal & written communication

Negotiation

Education

Bachelor Degree or Relevant Work Experience

Tools

Crisp CRM

SAP

MS Office

Job description

Working at Freudenberg: We will wow your world!

Responsibilities: Pro-actively develops and manages strong business relationships using telephone and email resources to prospect accounts by providing exemplary service and support. Consultatively sells products and services, promoting benefits, preparing quotes, following up on sales orders and sample requests, and solving customer related problems. At some point, the lead/customer may transfer to a Sales Manager (and/or Customer Service Representative). Follow-up and proactively approach leads which come in via external methods (e.g., website, phone, email, social media) Independently managing small accounts assigned to drive new sales opportunities Track and monitor leads/ prospects and file in CRM (Crisp); become a CRM Regional Representative.

Qualifications: Bachelor Degree or Relevant Work Experience Relevant post qualifying certifications (SAP, Microsoft office, Crisp CRM system) Ability to work well and prioritize in time-sensitive situations where customer satisfaction is the ultimate goal. Act with a sense of urgency. Proficient in the use of Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel and MS Outlook Excellent verbal and written communication skills and, in particular, the ability to craft professional e-mails and client-related documents Highly effective telesales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette

$65,000 USD Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Performance Materials LP (USA) Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications. Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.