Inside Sales Representative

Wagner Equipment Co. in; Albuquerque (NM); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

PTO Plan - up to 96 hours

8 company paid holidays

Medical, dental, and vision insurance

401K and Roth 401K with up to 7% match

Tuition Reimbursement

Employee Assistance Program (EAP)

Discounted employee phone plans

CEFCU banking services access

Job summary

Wagner Equipment Co. is seeking an Inside Sales Representative to establish and maintain relationships with small to medium customers, promoting machine, parts and service sales.

The role emphasizes a disciplined phone campaign, CRM discipline, and collaboration with other teams to drive deals to close. Base pay is $50,000 with commission; the position supports growth in a team that values collaboration and professional development.

Qualifications

• High school diploma or GED required; college degree preferred.
• 3+ years outbound phone sales and 3+ years administrative/clerical experience.
• Customer service experience and basic product knowledge helpful.

Responsibilities

• Coordinate demonstrations and facilitate quote and qualification processes.
• Maintain and update accurate customer account information and data.
• Track account, territory and sales goals using CRM.
• Qualify accounts and develop customer relationships for sales growth.
• Make a disciplined phone campaign with 20 calls per day.

Skills

Outbound phone sales

Customer service

Sales experience

Administrative/clerical

Education

High School Diploma or GED

College Degree in any discipline

Tools

SalesLink DBS

SIS

Vision Link

Excel

Outlook

Word

Job description

At Wagner, our people are the driving force behind everything we do. We're committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

The goal of the Inside Sales Representative (ISR) is to establish or re-establish, qualify, and maintain contact with small to medium-sized customers to increase machine and parts and service sales by making 20 plus calls per day in a manner that reflects the company's vision of working as “One Professional Team.” ISR customers are typically small construction, landscape and governmental customers identified via DBS, Used Machine Sales, UCC1, Selectory Database, Association Directories etc. The ISR proactively manages an account base in an assigned territory, employing a disciplined phone call campaign approach. The ISR provides retail assistance and coordination for customers with all sales activities, even if they don't actually perform these functions personally, such as demonstrating, qualifying, quoting, and closing the sale. Direct mail and other promotional activities will be used to drive business to the ISR's. A segmented and targeted industry approach will be used in addition to some regionalized campaigns.

Pay Rate: $50,000.00 Base rate + Commission Pay rate is dependent upon education & experience.

Inside Sales Representative (Sales)

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Coordinates, demonstrations and facilitates the quote and qualification processes
• Maintains and updates accurate customer account information and machine population data
• Tracks specific account, territory and sales goals using our CRM system
• Passes parts, service, sales and rental requests to the appropriate person or organization
• Ability to manage multiple sales leads and opportunities at any given time
• Establishes and grows value added, consultative relationships with our customers
• Develops strong positive relationships with our outside sales representatives and other employees
• Employs a disciplined phone call campaign, making 20 calls per day
• Maintains a call cycle with customers according to the established PAR for the account
• Qualifies accounts, and begins to develop the customer relationship
• Targets specific customers for sales and promotions
• Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents
• Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs
• Knows and can communicate effectively about various Dealer products and services
• Ability to understand and use multiple programs and systems simultaneously such as SalesLink DBS, SIS, Dealer.cat.com, Vision Link, SIMSi, etc
• Other duties as assigned by manager

Required Education and Experience:

• High School Diploma or GED
• College Degree in any discipline or equivalent combination of education and experience
• 3+ years in outbound phone sales preferred
• 3+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years sales experience

Physical Demands & Competencies:

• Standing, walking, talking, sitting, use of hands & hearing
• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Decision Making
• Planning and Prioritizing
• Ability to inspire and support others
• Basic knowledge of Microsoft PowerPoint
• Intermediate knowledge of Microsoft Word, Outlook, and Excel

Work Environment:

• Noise: Moderate
• Indoors and Outdoors

Travel Requirements:

• 1- 25%

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.