Inside Sales Rep - Remote - Valdosta, GA

Lincare Holdings; Valdosta (GA); Remote; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Remote Inside Sales Representative to enhance revenue through effective customer engagement. In this dynamic role, you will initiate and respond to customer inquiries, promoting products while ensuring compliance with company standards. Your ability to assess customer needs and facilitate communication between patients and physicians will be key to success. Join a forward-thinking organization that values quality service and operational effectiveness, where your contributions will directly impact sales results and customer satisfaction.

Qualifications

• Strong communication skills to interact with customers effectively.
• Ability to assess customer needs and promote relevant products.

Responsibilities

• Initiate outbound calls and respond to inbound customer inquiries.
• Provide accurate information and resolve customer concerns.

Skills

Customer Communication

Sales Techniques

Problem Solving

Data Entry

Education

High School Diploma

Bachelor's Degree

Tools

CRM Software

Microsoft Office

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
* uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
* Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
* Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
* Resolves customer concerns by providing appropriate information regarding products and services
* Records customer information and maintains database by obtaining, entering, and verifying required data
* Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
* Completes and ensures accurate validation of insurance benefits
* Provides customer followup as required
* Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results