Inside Sales Rep - Remote - KANSAS CITY, MO

Lincare Holdings; Kansas City (MO); Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative company is seeking a Remote Inside Sales Representative to enhance revenue through effective customer engagement. In this pivotal role, you will initiate and respond to customer inquiries, ensuring accurate communication about products and services. Your ability to assess customer needs and resolve concerns will be crucial in promoting the company's offerings. Join a dynamic team where your contributions directly impact sales success and customer satisfaction. If you are passionate about sales and dedicated to providing exceptional service, this opportunity is perfect for you.

Qualifications

• Strong sales communication skills to effectively engage customers.
• Experience in managing customer databases and ensuring data accuracy.

Responsibilities

• Initiate and follow up on customer inquiries to drive sales.
• Resolve customer concerns and provide accurate product information.

Skills

Sales Communication

Customer Service

Problem Solving

Database Management

Education

High School Diploma

Bachelor's Degree

Tools

CRM Software

Microsoft Office

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
* uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
* Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
* Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
* Resolves customer concerns by providing appropriate information regarding products and services
* Records customer information and maintains database by obtaining, entering, and verifying required data
* Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
* Completes and ensures accurate validation of insurance benefits
* Provides customer followup as required
* Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results