Inside Sales Rep - Remote - Clearwater, FL

Lincare Holdings; Clearwater (FL); Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Remote Inside Sales Rep to enhance revenue through effective customer engagement. This role involves initiating and responding to customer inquiries, promoting products, and ensuring accurate data management. You will play a crucial part in facilitating communication between customers and physicians, resolving concerns, and contributing to sales objectives. Join a forward-thinking company that values operational effectiveness and quality service, where your skills can make a significant impact on customer satisfaction and company success.

Qualifications

• Strong customer service skills to handle inquiries effectively.
• Ability to promote products and assess customer needs.

Responsibilities

• Initiate and receive customer calls to drive sales.
• Maintain accurate customer records and ensure follow-up.

Skills

Customer Service

Sales Techniques

Communication Skills

Database Management

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

CRM Software

Microsoft Office Suite

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data.
* uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
* Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
* Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
* Resolves customer concerns by providing appropriate information regarding products and services
* Records customer information and maintains database by obtaining, entering, and verifying required data
* Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
* Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
* Completes and ensures accurate validation of insurance benefits
* Provides customer followup as required
* Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results