Inside Sales Rep

Ryerson Canada; University Park (IL); On-site; USD 49,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts

401K with employer matching

Paid vacation and holidays

Disability insurance

Telehealth

Sales incentive plan

Job summary

Central Steel & Wire, part of the Ryerson Family, seeks an Inside Sales Representative to deliver exceptional customer support and drive revenue growth by identifying opportunities and addressing customer needs. The role emphasizes relationship building and cross-functional collaboration.

Responsibilities include processing orders, developing territorial plans, and coordinating with other departments to fulfill account strategies.

Qualifications

• Bachelor’s degree preferred in business, sales, and marketing, economics, or related fields.
• 1-3 years of sales or related experience is required or preferred.
• Experience in the metal industry is preferred, with proficient Microsoft Office skills.

Responsibilities

• Process customer orders, make sales calls, and build relationships with customers.
• Develop territory/account strategies and monitor resources.
• Collaborate with departments to execute account development plans.
• Prioritize multiple customer requests and provide satisfactory service to all.
• Balance internal and external requests to resolve customer service issues.
• Complete tasks with speed and accuracy and adapt to changes.

Skills

Sales experience

Customer service

Communication skills

Team collaboration

Education

Bachelor’s degree preferred in business, sales and marketing, economics, or related fields

Tools

SAP

Job description

Welcome to Central Steel & Wire, part of the Ryerson Family of Companies where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel & Wire offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Inside Sales Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.

Roles and Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experience
• Experience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel

Salary: $49,261.48 - $73,892.23 annually. A starting salary higher than $49,261.23 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

CSW offers eligible employees the following benefits:

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401K plans with employer-matching contributions
• Paid vacation, sick, and holidays
• Short-term and Long-term disability insurance
• Telehealth and Wellness Programs
• Annual or Sales incentive plan where applicable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.