Inside Sales Rep

Patterson; Sioux Center (IA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellness program

401(k) Match

PTO

Holiday pay

Job summary

Patterson is hiring an Inside Sales Representative to drive sales through inbound and outbound calls while delivering exceptional customer service. You will manage orders, quotes, and territory records, and use product knowledge to upsell and cross-sell.

A strong team focus and agility in a fast-paced environment are essential. The role emphasizes accuracy, effective communication, and customer relationship building within a cattle, swine, poultry, or equine context as part of Patterson’s

Qualifications

• Associate’s degree or equivalent work experience in animal health/agriculture.
• Excellent customer service and organizational skills.
• Effective verbal and written communication; detail oriented.

Responsibilities

• Process orders, quotes, and returns accurately in the system.
• Maintain customer/territory records and document interactions.
• Generate outbound calls to assigned customers and identify sales opportunities.
• Provide product and technical information; use up-selling and cross-selling when appropriate.

Skills

Customer service

Organization

Verbal & written communication

MS Office

Education

Associate’s Degree

Animal health/agriculture experience

Tools

SAP

Microsoft Office

Job description

Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.As an Inside Sales Representative (ISR), you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.AdministrativeEnsure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities.Gain understanding of and adhere to Accounts Receivables policies and practices.Run sales reports for all sales activity.Monitor scheduled shipment dates to ensure timely delivery.Verify price and terms in accordance with standard procedures and customer profitability profiles.Multitask and work within multiple computer systems and communication platforms simultaneously.Customer RelationsDevelop strong working relationships across the business/functions, as well as with customers and manufacturing partners.Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.Generate SalesMake regular outbound calls to assigned customers/territories.Generate new and repeat sales by providing product and technical information to customers in a timely manner.Identify customer requirements and expectations in order to recommend specific products and/or solutions.Use appropriate selling tactics such as up-selling and cross-selling when needed.Educate customers about product features and benefits to grow sales and improve customer satisfaction.Generate referrals from current customers and manufacturers’ representatives.Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competitionThe Inside Sales Representative may perform other duties as assigned.Job QualificationsRequired QualificationsAssociate’s Degree, or equivalent work experience in animal health/agriculture; such as farm or ranch and experience working with cattle, swine, poultry, or equine.Exceptional customer service and organization skills.Accuracy and strong attention to detail.Effective verbal, written, and interpersonal communication skills.General computer proficiency including knowledge of MS Office.Preferred QualificationsBachelor’s degree in business or equivalent combination of education and experience.Inside sales experience; previous success exceeding sales goals is a plus.Proficiency in SAP.Working ConditionsPhysical DemandsLifting or Carrying, occasional, up to 25 pounds.Sitting or Standing, majority of work day.Environmental FactorsOperate a computer of other office devices.Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information.Reading and sight, requires frequent review of customer information.Travel and On-call·This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity.What's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program401(k) Match Retirement Savings PlanPaid Time Off (PTO)Holiday Pay & Floating HolidaysVolunteer Time Off (VTO)Educational Assistance ProgramFull Paid Parental and Adoption LeaveLifeWorks (Employee Assistance Program)Patterson Perks ProgramThe potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.$17.36 - $22.55EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.