Inside Sales Rep

UR Work; Crown Point (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up Program (US

Early Wage Access

Paid Sick Leave

Inclusive culture

Job summary

United Rentals is seeking an Inside Sales Rep to help grow branch revenue by renting and selling equipment, advising on product and service needs, and delivering exceptional customer service.

You will build new rental/sales accounts, process quotes and invoices, and coordinate daily equipment movements while maintaining accurate records and ensuring safety and compliance.

Qualifications

• Associate degree or equivalent; bachelor's degree preferred.
• Strong customer service orientation and sales experience.
• Proficiency with MS Office (Word and Excel).
• Strong written and verbal communication skills.
• Engineering aptitude for sizing and installing large projects.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Develop an understanding of the rental business for specialty products and services.
• Establish new rental and sales accounts via telemarketing and call-ins.
• Process quotations, reservations, contracts and invoices per policy.
• Educate customers on proper equipment usage and safety procedures.
• Ensure accuracy of contract information in the branch computer system.
• Coordinate and track daily equipment pickups and returns.
• Run reports to monitor equipment and support operations.
• Collaborate with inside and outside staff to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Skills

Customer service

Sales experience

Verbal communication

Written communication

Engineering aptitude

Education

Associate’s degree

Bachelor’s degree preferred

Tools

MS Office (Word & Excel)

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.

What you'll do:

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.

• Establish new rental and sales accounts through telemarketing and by serving call-in customers.

• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.

• Educate customers on proper equipment usage and safety procedures.

• Ensure the accuracy of all contract-related information entered into the branch's

• computer system.

• Coordinate and track daily equipment pickups and returns.

• Run all reports necessary to monitor equipment and facilitate smooth operations.

• Coordinate with all inside and outside branch employees to deliver customer satisfaction.

• Maintain accurate inventory records of branch assets.

Requirements:

• Associate’s degree or equivalent combination of experience and education (Bachelor's degree preferred)

• Strong customer service orientation and sales experience/skills

• Proficiency with MS Office (Word and Excel)

• Strong verbal and written communication skills

• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects

• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture (https://jobs.unitedrentals.com/about-us/inclusion)

Explore our comprehensive U.S. benefit offerings (http://unitedrentalsbenefits.com/)

For Canadian benefits, click here (https://unitedrentalsbenefitscanada.com/)

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.