Inside Sales Rep

Service Partners; Boise (ID); On-site; USD 18,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision

401(k) matching

Paid holidays & PTO

EAP and wellness benefits

Job summary

Service Partners in Boise, ID, is seeking a customer service specialist to deliver world-class service, process dealer orders, and support sales teams. You will engage with customers, handle inquiries, and maintain accurate records.

Ideal candidates have 1–2 years in customer service or inside sales, ability to do basic math, and a positive, energetic attitude. Local travel is minimal, with a collaborative team environment in a modern office.

Qualifications

• Minimum 18 years old with valid authorization to work in the US.
• 1–2 years of experience in a customer service or inside sales role.
• Ability to perform basic math calculations.
• Strong communication skills, both oral and written.
• Proficient computer skills to process orders and review system notes.

Responsibilities

• Provide world-class customer service with a personable, enthusiastic approach.
• Maintain positive rapport with customers and dealerships.
• Communicate clearly, both verbally and in writing.
• Support order processing and review system generated acknowledgments.
• Perform other duties as assigned as part of a team.

Skills

People skills

Customer rapport

Verbal & written comms

Customer service analytics

Computer skills

Adaptability

Job description

About Your Future With Service Partners

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Your Responsibilities

• Personable, enthusiastic and engaging personality.
• Ability to maintain a positive rapport with customers, providing world class service.
• Excellent communication skills, both verbal and written.
• Exemplary customer service skills, analytics and problem- solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Any other duty, task, or responsibilities as assigned.

Your Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1- 2 years of experience in a customer service or insides sales role.
• Ability to perform basic math calculations.

Travel Requirements

Type of Travel Required: Local

Amount of Travel Required: <10%

Physical Requirements

Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system.

Your Benefits

• Competitive Compensation
• Medical, Dental and Vision
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO) for all positions
• AssuredExcellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus
• Paid Military Leave
• Tuition Reimbursement
• Length of Service Award

Compensation Range

$13.00 - $30.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer.

We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.