Inside Sales Pro — Manual Door Hardware

Door-Controls-US; Ben Wheeler (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

Critical Illness

Supplemental Life Insurance

Short Term Disability

Long Term Disability

401K + Company Match

Legal Shield

Job summary

Door Controls USA in Ben Wheeler, Texas is seeking an Inside Sales Representative to drive sales growth for our manual door hardware products. This on-site role emphasizes building relationships, identifying opportunities, and guiding customers to the right hardware solutions.

A self-starter mindset and comfort with outbound outreach are essential for success. The ideal candidate will have 2–4 years in inside sales or customer service, with strong communication, organization, and CRM

Qualifications

• 2-4 years of inside sales or customer service experience, preferably in manufacturing or industrial environments.
• Experience with manual door hardware or related building products is preferred.
• Proven success with outbound calling and business development is a plus.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building skills.
• Strong organization skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and CRM software preferred.
• High school diploma or GED.

Responsibilities

• Make outbound sales calls to new and existing customers to promote DCM closers, hinges, locks, pivots, exit devices, and accessories.
• Identify and qualify new sales opportunities through proactive customer outreach.
• Prepare, present, and follow up on quotes to generate and close sales.
• Build strong customer relationships through regular communication and account management.
• Develop a strong understanding of our product line to recommend hardware based on customer needs.
• Work closely with Outside Sales Representatives to support key accounts and new business opportunities.
• Maintain accurate records of customer interactions, calls, quotes, and opportunities in the CRM.
• Participate in sales meetings and share feedback on customer needs, market trends, and competitor activity.
• Partner with Marketing to support campaigns, product launches, and promotional efforts.

Skills

Inside sales

Customer service

Outbound calls

CRM usage

Account management

Communication

Organization

Product knowledge

Education

High school diploma or GED

Tools

CRM software

Microsoft Office

Job description

Door Controls USA in Ben Wheeler, Texas is seeking an Inside Sales Representative to drive sales growth for our manual door hardware products. This on-site role emphasizes building relationships, identifying opportunities, and guiding customers to the right hardware solutions.

A self-starter mindset and comfort with outbound outreach are essential for success. The ideal candidate will have 2–4 years in inside sales or customer service, with strong communication, organization, and CRM