Inside Sales - Norfolk/Hastings, NE

Northwest Electric LLC; Bonnavilla and Eastgate Mobile Home Park (NE); On-site; USD 32,000 - 52,000; Full time

Job summary

Appone, Hastings, NE, is seeking a detailed-oriented professional to handle customer work, estimating, and sales processing. The role includes processing quotations and sales orders, coordinating shipments, and maintaining inventory.

You will interact with customers and vendors to ensure accurate pricing and timely delivery. Responsibilities include assisting walk-in customers, preparing quotes for equipment/projects, and coordinating with internal teams to meet customer requirements.

Qualifications

• Experience in handling customer quotes and sales processing.
• Ability to estimate and schedule customer jobs.
• Proactive communication with customers and vendors.

Responsibilities

• Respond to sales inquiries with professional image and timely responses.
• Process orders and advise on product applications, pricing, and quotes.
• Contact vendors for availability and pricing of parts.
• Assist walk-in customers and prepare quotes for equipment/projects.
• Coordinate with office, shop, sales and management to resolve issues.
• Track quotes and orders to ensure on-time delivery and customer satisfaction.
• Prepare formal quotes for new equipment and projects.
• Maintain accurate branch inventory and assist in job estimates.
• Handle customer calls and communicate repair vs replacement options.

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB SUMMARY:

Perform a wide variety of duties from handling incoming and outgoing customer work through estimating and scheduling customer jobs to handling customer sales through processing quotations and sales orders to incoming and outgoing vendor shipment and warehouse maintenance.

KEY RESPONSIBILITES:

• Respond to incoming sales activities while promoting a professional company image through prompt, thorough, and courteous customer service.
• Process customer orders, advising on product applications, availability, correct parts, catalog numbers, shipping charges and price. Secure customer purchase order authorization.
• Contact vendors to determine product availability, application, price, shipping dates and delivery charges.
• Assist walk-in customers, pull orders, and load customer products.
• Follow all company procedures as instructed.
• Confer with office, shop, sales, and management staff on issues relating to customer service.
• Handle purchasing direct ship orders and non-stock products.
• Track all customer sales quotations to ensure timely follow-up.
• Use computer reports to track daily customer orders to ensure meeting customer requirements.
• Prepare formal quotes for various new equipment and projects.
• Contact customers with quote pricing on new product.
• Contact vendors to establish price and availability of replacement parts and/or repair items for customer jobs.
• Customer contact for job estimating and route scheduling.
• Assist in maintaining correct branch physical inventory.
• Assist in preparing job estimates.
• Handle incoming phone calls from customers.
• Call customer with repair quotes. Note repair versus replacement cost and communicate service options to appropriate customer representatives.
• Keep work area neat and clean as directed by supervisor.
• perform any other duties as assigned by the Manager.
• Attend company and/or vendor / manufacturer-sponsored training seminars to improve product knowledge and/or job skills.

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

Location Hastings, NE

This position is currently accepting applications.