Inside Sales Manager

TEKsystems; United States; Remote; USD 61,000 - 66,000; Full time

Benefits offered by this job

Hourly pay $44-$48

Annual bonus up to 10%

Fully remote

Contract-to-hire

Job summary

TEKsystems is seeking an Inside Sales Manager for a fully remote role with a growing e-commerce brand. You will lead a 20+ person sales team, drive revenue growth, and transform customer experience through data-driven coaching and scalable processes.

You will oversee performance across direct and assisted channels, develop outbound campaigns, and elevate conversations to consultative engagements. This role emphasizes coaching, analytics, and strategic program leadership in a remote setting.

Qualifications

• 2+ years of sales leadership or people management experience.
• 5+ years of sales experience.
• Experience leading teams in an e-commerce, digital sales, or customer-facing environment.
• Strong coaching, mentoring, and performance management skills.
• Proven ability to drive revenue growth and sales productivity.
• Data-driven mindset with strong analytical skills.

Responsibilities

• Own and drive performance across direct and assisted revenue channels.
• Lead, mentor, and develop a team of 20+ professionals; coach and train the organization.
• Elevate customer conversations to consultative, value-driven engagements.
• Analyze sales data and KPI metrics to identify growth opportunities.
• Design and implement sales scripts, coaching programs, and engagement strategies.

Skills

Sales leadership

Team coaching

Revenue growth

Data-driven

E-commerce

Customer-facing

Education

Bachelor's degree

Tools

CRM systems

Job description

Inside Sales Manager (Remote)

Growing E-Commerce Consumer Brand

Lead a high-performing sales organization. Drive revenue growth. Transform customer experience into measurable business results.

We are seeking an experienced Inside Sales Manager to lead a consultative sales team focused on revenue growth, customer loyalty, and operational excellence. This is a unique opportunity for a sales leader who thrives on coaching teams, improving performance, and building scalable processes within a fast-paced e-commerce environment.

This role will oversee a sales leadership layer while supporting a team of more than 20 customer-facing professionals and driving initiatives that directly impact growth, profitability, and customer satisfaction.

What You'll Do

Revenue & Sales Performance

• Own and drive performance across both direct sales revenue and assisted revenue channels.
• Increase average order value through strategic cross-selling, bulk sales, and value-added solutions.
• Identify and capitalize on high-value customer opportunities, including complex projects and large-order purchases.
• Develop and execute outbound sales campaigns through phone and SMS channels targeting high-intent buyers.

Team Leadership & Coaching

• Lead, mentor, and develop a CX Sales Team Lead along with a broader sales organization of 20+ team members.
• Create a high-performance culture through coaching, accountability, and recognition.
• Conduct regular one-on-ones, performance reviews, and sales training sessions.
• Implement incentive programs and performance-driven sales contests.

Customer Experience & Process Improvement

• Elevate sales conversations from transactional interactions to consultative, expertise-driven engagements.
• Develop and optimize "Save the Sale" programs that recover at-risk opportunities and increase customer lifetime value.
• Analyze customer experience data and sales performance metrics to identify growth opportunities.
• Partner with internal and external stakeholders on testing and optimizing sales scripts, coaching programs, and customer engagement strategies.

Strategic Program Leadership

• Manage and enhance installation service partnerships and related customer programs.
• Evaluate new service providers and lead future pilot initiatives.
• Design operational workflows, service-level agreements, pricing strategies, and customer engagement models.
• Drive adoption and commercialization of consultation-based services that increase conversion and basket size.

Analytics & Business Intelligence

• Partner with Data Engineering and Business Intelligence teams to track key performance indicators.
• Monitor direct versus assisted sales metrics, productivity, conversion rates, discounting, and profitability.
• Use customer insights and conversational analytics to identify opportunities for automation, self-service, and revenue growth.

Required Qualifications

Must Have

• 2+ years of sales leadership or people management experience.
• 5+ years of sales experience.
• Experience leading teams in an e-commerce, digital sales, or customer-facing environment.
• Strong coaching, mentoring, and performance management skills.
• Proven ability to drive revenue growth and sales productivity.
• Data-driven mindset with strong analytical skills.

Preferred Qualifications

• Experience within consumer products, retail, or consumer goods industries.
• Experience within landscaping, horticulture, nursery, home improvement, or related industries.
• Bachelor's degree.
• Background leading consultative sales organizations.
• Experience supporting customer experience, contact center, or inside sales teams.

Compensation & Benefits

• $44.00 $48.00 per hour
• Annual performance bonus opportunity (up to 10%)
• Full-time employment
• Opportunity to lead a growing team and shape future sales strategy
• Fully remote work environment

Work Schedule

Monday through Friday 9:00 AM 5:00 PM EST

Remote Eligibility

100% Remote

The Ideal Candidate

You are a results-oriented sales leader who enjoys developing people, leveraging data, and building scalable sales programs. You understand how to balance customer experience and revenue growth while creating an environment where teams can consistently exceed expectations.

If you're passionate about coaching high-performing teams and helping customers make informed purchasing decisions, we want to hear from you.

Job Type & Location

This is a Contract to Hire position based out of Fort Mill, SC.

Pay and Benefits

The pay range for this position is $44.00 - $48.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Fort Mill, SC.

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Workplace Type

This is a fully remote position.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.