Inside Sales Manager

Honor; United States; Remote; USD 73,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K with up to 4% match

Generous time off program

Mental health benefits

Wellness program

Job summary

A leading home care service provider in the United States is seeking an Inside Sales Manager to drive business growth and coach a high-performing sales team. You will be responsible for developing a customer-centric culture while achieving revenue goals. Ideal candidates should have sales management experience and a passion for connecting clients with essential services. This position offers competitive pay, bonuses, and comprehensive benefits including health coverage and a 401K match.

Qualifications

• Understanding of aging population needs and connecting them with support.
• Proven ability in a high-volume sales environment.
• Strong leadership qualities to coach, develop, and motivate a team.

Responsibilities

• Lead and motivate sales team to exceed performance objectives.
• Monitor sales metrics and drive revenue.
• Conduct regular coaching and training for team members.

Skills

Sales leadership

Customer-centric approach

CRM proficiency

Team development

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Job description

Join to apply for the Inside Sales Manager role at Honor

Base pay range

$73,000.00/yr - $75,000.00/yr

Additional compensation types

Commission

This role is responsible for driving business growth, developing high-performing sales professionals, and overseeing consultative sales efforts to match clients with home care services that meet their needs. The Sales Manager will play a critical role in achieving revenue goals while supporting Honor’s mission of delivering exceptional in-home care.

As a Sales Manager, you foster a customer‑centric culture, ensuring your team is empathetic, service‑oriented, and dedicated to meeting client needs. You lead by example, emphasizing active listening and clear communication to help customers find the right support. With a strong belief in and advocacy for our services, you empower your team to confidently demonstrate their value to others.

Responsibilities

• Lead, mentor, and motivate the sales team to exceed performance objectives and be a key driver of talent development for the sales team, including tailored coaching and personalized growth plans.
• Monitor sales metrics and analyze trends to ensure consistent results and drive revenue and achieve team quotas.
• Demonstrate ability to improve individual and team performance results through coaching.
• Use CRM data and performance metrics to drive targeted coaching and optimize team conversion.
• Achieve all performance targets as determined by the company.
• Effectively interview, hire, and train high‑performing sales representatives.
• Responsible for creating a team culture that starts with the client and works backwards.
• Manage day‑to‑day sales performance of all team members and deliver timely feedback on results.
• Drive accountability and consistent performance management for results within the team.
• Manage day‑to‑day operational processes while assessing effectiveness and making recommendations for improvement.
• Responsible for identifying and addressing inefficiencies in sales processes and tools.
• Conduct regular coaching, training, and delivery of performance feedback to team members to enhance their skills and productivity.
• Maintain high employee engagement in a remote work environment.
• Ensure correct usage and optimization of CRM and other sales applications for data‑driven decision‑making for sales success.
• Reports directly to the Sr. Sales Manager and has a 1:15 ratio of employees to lead, mentor, motivate and conduct performance management.

To succeed in the role, you’ll need:

• An understanding of the aging population, their needs, and a genuine passion for connecting them with the right support. Experience in home healthcare, senior care, or a related industry is highly beneficial, but not required.
• Proven ability to lead a high‑volume sales environment, ensuring the team effectively manages 75‑90 calls per day while maintaining quality customer interactions.
• A passion for sales leadership and a dedication to delivering exceptional service through a consultative approach.
• The ability to create a client focused, positive, and empathetic sales culture that delivers top notch service and outcomes.
• The ability to analyze sales metrics, use tools effectively, and make strategic decisions based on data insights.
• 2+ years leading a quota‑carrying inside sales team with full accountability for performance metrics.
• Demonstrated success coaching team members to exceed KPIs in a high‑volume, consultative sales environment.
• Use CRM data and performance metrics to drive targeted coaching and optimize team conversion.

Education/Experience Requirements

• Completion of 4‑year bachelor’s degree or equivalent experience.
• 2+ years of inside sales management experience preferred.
• 3+ years of sales experience.
• Remote leadership experience preferred.
• Strong leadership qualities with the demonstrated ability to coach, develop and motivate a large team.
• Experience executing sales plans and reviewing metrics.
• Demonstrated ability to implement and train sales teams in strategic selling techniques.
• Ability to work some evenings and weekends.

The annual base pay range for this role is $73,000 - $75,000. This role is eligible for a sales bonus target of $25,000. Individual compensation will be commensurate with the candidate's experience and qualifications.

Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.

#LI-REMOTE

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Hospitals and Health Care