Inside Sales Manager

North Shore Steel; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

North Shore Steel is seeking an Inside Sales Manager to drive revenue, margin, and growth for advanced manufacturing and wear products. You will lead pricing decisions, capacity alignment, and turnkey solutions, serving as the technical-commercial lead across Sales, Supply Chain, Operations, and Product Management.

The role requires coaching of sales talent, strong communication, and a track record in solution selling and ERP/MRP systems within a manufacturing setting.

Qualifications

• Proven experience leading inside sales, estimating, or technical sales teams.
• Strong understanding of fabrication, machining, welding, engineered products, wear solutions.
• Experience leading technical sales, estimating, application engineering or solution-selling teams.
• Ability to interpret technical drawings, customer specifications, and manufacturing requirements.
• Experience balancing commercial objectives with manufacturing constraints.
• Demonstrated ability to coach and develop sales talent.
• Strong analytical, organizational, and decision-making skills.
• Experience working with ERP/MRP systems.
• Excellent written and verbal communication skills.

Responsibilities

• Revenue, Margin & Performance Ownership
• Strategic Product & Market Development
• Commercial Execution
• Technical Sales & Solution Development
• Capacity Planning & Commercial Alignment
• Customer Strategy & Relationship Oversight
• Cross-Functional Integration
• Market & Supply Chain Alignment

Skills

Inside sales leadership

Estimating

Technical sales

Solution selling

Analytical skills

Coaching sales

Communication skills

Tools

ERP/MRP systems

Job description

Our organization sells steel products and services to steel fabricators, original equipment manufacturers, mines, quarries, and other end users nationwide. We have very sophisticated steel processing capabilities, including CNC coping, plate cutting and beveling, plate rolling, plate forming, and welding. We also have proprietary wear product grades and strategic market locations.

The Inside Sales Manager is accountable for the performance, growth, development, and execution of the Advanced Manufacturing & Wear Products business. This includes turnkey manufacturing solutions, proprietary wear products, fabrication, machining, welding, and other technically sophisticated value-added offerings.

This role owns revenue growth, margin performance, quoting discipline, and team development for inside sales functions in this product category. The Inside Sales Manager ensures that customer commitments, capacity planning, pricing decisions, and quoted turnkey solutions are commercially competitive and operationally executable.

This role serves as a technical-commercial leader responsible for application development, solution selling, and the profitable execution of complex manufacturing opportunities. The position also serves as the primary integration point between Sales, Supply Chain, Operations, and Product Management for advanced value-added processing and wear products.

Key Accountabilities

• Revenue, Margin & Performance Ownership
• Strategic Product & Market Development
• Commercial Execution
• Technical Sales & Solution Development
• Capacity Planning & Commercial Alignment
• Customer Strategy & Relationship Oversight
• Cross-Functional Integration
• Market & Supply Chain Alignment

Qualifications & Experience - Required

• Proven experience leading inside sales, estimating, or technical sales teams in a manufacturing, fabrication, or processing environment.
• Strong understanding of fabrication, machining, welding, engineered products, wear solutions, technical drawings, and complex manufacturing processes.
• Experience leading technical sales, estimating, application engineering or solution-selling teams.
• Ability to interpret technical drawings, customer specifications, and manufacturing requirements.
• Experience balancing commercial objectives with manufacturing constraints.
• Demonstrated ability to coach and develop sales talent.
• Strong analytical, organizational, and decision-making skills.
• Experience working with ERP/MRP systems.
• Excellent written and verbal communication skills.

Preferred

• Background in steel processing, fabrication, or heavy manufacturing.
• Experience managing technical quoting or estimating functions.
• Exposure to structural steel, plate, and wear product markets.