Inside Sales Associate I

White Cap; Monroe (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

White Cap in Monroe, Louisiana, is seeking candidates for a role focused on accurate order entry and payment handling. The job involves processing orders through various channels including phone and email, while ensuring detailed accuracy in transactions.

The ideal candidate will have a high school diploma and will preferably have some experience in a relevant area. Basic computer skills and strong attention to detail are necessary. Join us to contribute to our mission of building America.

Qualifications

• 0-2 years of experience in the area of responsibility.
• Ability to handle various types of payments securely.
• Understanding of pricing guidelines.

Responsibilities

• Process orders across multiple channels, including phone, email, and counter.
• Handle payments securely, including credit card and cash transactions.
• Recommends comparable alternative products.

Skills

Basic computer proficiency

Attention to detail

Clear communication

Ability to suggest alternatives

Education

HS Diploma or GED

Job description

Job Summary

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.

Major Tasks, Responsibilities And Key Accountabilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Nature and Scope

• Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education And Experience

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Basic computer proficiency, including data entry, email, and order processing systems
• Strong attention to detail with a high level of accuracy in transactional tasks
• Clear and professional communication skills across phone, email, text, and in-person interactions
• Ability to identify products and suggest appropriate alternatives based on customer needs
• Understanding of and ability to follow established pricing guidelines
• Proven reliability and ability to work collaboratively in a fast-paced, team-oriented environment

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area: Sales

Work Type: On-Site

Recruiter: Elkin, Cassandra

Req ID: WCJR-033601

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affimative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.