Inside Sales - HVAC (Entry Level)

famous; Akron (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) match

Bonus opportunities

Family atmosphere

Fitness reimbursement program

Associate referral bonus

Job summary

Famous Supply in Akron, OH is hiring an Inside Sales Associate to deliver friendly, reliable service to customers over the phone. You’ll help contractors get the materials they need, where and when they need them, so projects stay on track.

We welcome applicants with a positive attitude, provide training and support, and offer health and vision insurance, paid time off, a 401(k) match, and opportunities for growth within a family‑oriented company.

Qualifications

• Strong communication and customer service skills.
• Willingness to learn about HVAC products.
• Basic computer skills.
• Team-oriented attitude and reliability.
• HVAC experience is helpful, but not required.

Responsibilities

• Provide friendly and helpful customer service
• Learn about customer needs and recommend products and solutions
• Process customer orders and help schedule deliveries
• Assist with managing open orders and customer quotes/bids
• Support the branch team as needed, including helping at the counter

Skills

Communication

Customer service

Willingness to learn

Computer skills

Team player

HVAC knowledge

Job description

Inside Sales Associate

At Famous Supply, our Inside Sales Associates provide friendly, reliable service to customers over the phone — the Famous Way. In this role, you’ll help contractors get the materials they need, where and when they need them, so they can keep their projects moving.

We’re looking for someone with a positive attitude who is eager to learn and grow. Whether you already have industry experience or are just starting out, we’ll provide training and support to help you succeed.

What You’ll Do

• Provide friendly and helpful customer service
• Learn about customer needs and recommend products and solutions
• Process customer orders and help schedule deliveries
• Assist with managing open orders and customer quotes/bids
• Support the branch team as needed, including helping at the counter

What We’re Looking For

• Strong communication and customer service skills
• Willingness to learn about HVAC products and the industry
• Basic computer skills
• Ability to work in a fast-paced environment
• Team-oriented attitude and reliability

HVAC experience is helpful, but not required — we’re happy to train the right candidate who is motivated to learn.

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.