Inside Sales – Home Services (Flexible Schedule, 401k)

ACCA; Bainbridge (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

401(k)

401(k) matching

Company car

Dental insurance

Flexible schedule

Health insurance

Training & development

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Cooper’s Plumbing & Air is seeking a motivated Inside Sales Representative to engage homeowners, follow up on service recommendations, and convert opportunities into booked services. The role emphasizes building customer relationships, meeting sales goals, and contributing to a supportive team environment.

Offering a base salary with performance-based bonuses, comprehensive benefits, and opportunities for advancement, this position serves Bainbridge, GA and nearby areas.

Qualifications

• Previous inside sales, outbound calling, or customer service experience preferred.
• Strong verbal and written communication skills.
• Ability to build rapport and confidently discuss service recommendations.
• Excellent organizational and time-management skills.
• Comfortable managing multiple customer opportunities and follow-up activities.
• Proficiency with computers, CRM systems, and Microsoft Office.
• Self-motivated, dependable, and focused on performance goals.
• Commitment to integrity, teamwork, and customer satisfaction.

Responsibilities

• Make outbound calls to follow up on previous service recommendations, technician invoices, and unsold proposals.
• Connect with homeowners to understand their needs and recommend appropriate service solutions.
• Convert qualified opportunities into scheduled appointments and booked jobs.
• Clearly communicate service benefits, available promotions, warranties, and financing options.
• Maintain accurate customer information, follow-up records, and sales activity in CRM systems.
• Work toward established monthly and quarterly sales goals.
• Coordinate with service, dispatch, and operations teams to ensure a positive customer experience.
• Follow company processes while providing professional, responsive customer service.
• Build lasting customer relationships through consistent communication and follow-through.

Skills

Outbound calling

Customer service

Verbal communication

Written communication

CRM experience

Microsoft Office

Organization

Teamwork

Tools

ServiceTitan

CRM systems

MS Office

Job description

Cooper’s Plumbing & Air is seeking a motivated Inside Sales Representative to engage homeowners, follow up on service recommendations, and convert opportunities into booked services. The role emphasizes building customer relationships, meeting sales goals, and contributing to a supportive team environment.

Offering a base salary with performance-based bonuses, comprehensive benefits, and opportunities for advancement, this position serves Bainbridge, GA and nearby areas.