Inside Sales Engineer - Remote - Massachusetts or North Carolina

Pfeiffer Vacuum GmbH; Nashua (NH); Remote; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as an Inside Sales Engineer, where you will play a crucial role in supporting sales activities. This dynamic position involves direct customer interaction, managing quotes and pricing, and facilitating new customer onboarding. You will collaborate with multiple departments to enhance customer satisfaction and drive new business development. If you have a technical background and a passion for sales, this role offers the chance to grow in a supportive environment while making a significant impact on customer success. Embrace this opportunity to advance your career in a vibrant and innovative setting.

Qualifications

• Must have a 4-year degree in engineering or a technical field.
• Prior sales experience and knowledge of CRM and ERP systems are a plus.

Responsibilities

• Assist in managing sales processes and tools across various systems.
• Focus on new business development, prospecting, and lead follow-up.

Skills

Effective Communication Skills

Sales Experience

Technical Product Knowledge

Customer Support

Multitasking

Education

4-year degree in engineering or technical field

Tools

CRM Sales Cloud

Marketing Cloud

ERP System

ZoomInfo

Microsoft Office

SAP CRM

Job description

Inside Sales Engineer - Remote - Massachusetts or North Carolina

Join to apply for the Inside Sales Engineer - Remote - Massachusetts or North Carolina role at Pfeiffer Vacuum.

Summary:
The Inside Sales Engineer position is an integral part of the Sales organization to support sales activities at a Pfeiffer location in the respective region of the US. He or she will support inside selling activities with direct contact with customers, quote/pricing support, sales prospecting and lead management, new customer onboarding, and product configuration support. Must have effective communication skills and be comfortable working across various departments to support customer requirements. A technical product background and sales experience is ideal for this role. Must be located in Massachusetts or North Carolina.

Essential Duties And Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist in managing sales processes and tools across Pfeiffer Vacuum’s technology Systems including CRM Sales Cloud, Marketing Cloud, ERP System, and ZoomInfo.
• Provide support on selling activities such as quotations, customer coverage, and trade shows.
• Focus on new business development, prospecting, and lead follow-up strategies.
• Support new customer onboarding processes through CRM and ERP system.
• Improve customer support and satisfaction through new customer onboarding and assisting with existing customer requests, technical support, and product requests.
• Assist in setting up and executing customer lunch and learns, trainings, and seminars.
• Work cross-functionally with several departments including Sales, Customer Care, Market Managers, Product Managers, Service, Finance, and Logistics to promote efficient and effective processes.

Position Requirements:
Must be well organized, detail-focused, and able to multi-task. Must be able to get along well with all types of personalities to ensure the completion of tasks. Ability to work under tight and frequently changing deadlines in a dynamic business environment is necessary.

Education and/or Experience:
Completion of a 4-year degree in engineering or another technical field required. Prior sales experience and a knowledge of CRM, ERP, and sales processes a plus. A desire for growth and knowledge in a sales-related position is important for this role.

Language Skills:
The ability to communicate in English verbally and in writing is essential.

Mathematical Skills:
Ability to perform basic mathematical calculations required.

Reasoning Ability:
Must be able to multitask and operate in a fast-paced environment, while maintaining a disciplined approach to complete all tasks. The ability to understand the department’s needs and requirements is essential.

Certificates, Licenses, Registrations:
Valid driver’s license and satisfactory driving record are required at the time of hire and periodically thereafter.

Tools and/or Equipment:
This position uses a computer extensively with demonstrated abilities in the use of Microsoft products as well as other common office-type equipment. Additionally, the use of SAP CRM and ERP systems will be required.

Work Environment:
This position may work in various environments including office, home, or customer site settings. Employees who choose to work from home are expected to comply with all company requirements for core work hours or in-person attendance at company meetings or events.

Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.