Inside Sales Engineer - Massachusetts or North Carolina

Pfeiffer Vacuum+Fab Solutions; North Carolina; On-site; USD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking an Inside Sales Engineer to enhance their sales efforts in North Carolina. This role is pivotal in supporting sales activities, engaging directly with customers, and managing leads. Ideal candidates will possess a technical background and sales experience, thriving in a collaborative environment. You will be responsible for improving customer satisfaction and onboarding processes, while also working cross-functionally with various departments. Join a company that values creativity and customer-centricity, where your contributions will significantly impact the growth and success of the organization.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Paid Maternity Leave

Tuition Assistance

Qualifications

• 4-year degree in engineering or technical field required.
• Prior sales experience and knowledge of CRM and ERP systems are a plus.

Responsibilities

• Manage sales processes and tools across technology systems.
• Support new customer onboarding and assist with existing customer requests.

Skills

Sales Experience

Technical Communication

Customer Support

CRM Systems

Problem Solving

Education

Bachelor's Degree in Engineering

Tools

CRM Sales Cloud

ERP System

SAP CRM

Microsoft Office

Job description

Inside Sales Engineer - Massachusetts or North Carolina

Inside Sales Engineer - Massachusetts or North Carolina

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Pfeiffer Vacuum+Fab Solutions provided pay range

This range is provided by Pfeiffer Vacuum+Fab Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $100,000.00/yr

Direct message the job poster from Pfeiffer Vacuum+Fab Solutions

Job Title: Inside Sales Engineer

Reports to: Sales Director

FLSA Status: Exempt

SUMMARY

The Inside Sales Engineer position is an integral part of the Sales organization to support sales activities at a Pfeiffer location in the respective region of the US. He or she will support inside selling activities with direct contact with customers, quote/pricing support, sales prospecting and lead management, new customer onboarding, and product configuration support. Must have effective communication skills and be comfortable working across various departments to support customer requirements. A technical product background and sales experience is ideal for this role. Must be located in Massachusetts or North Carolina.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exercise of judgment, discretion, and tact in all business matters and business relationships is required. Strong interpersonal skills and the ability to maintain clear and cooperative working relationships with co-workers and demonstrate regular attendance and punctuality are essential. The organization’s leadership promotes collaborative problem solving in both formal and informal work teams. Participation in and contribution to teamwork within the organization is required. Necessary interpersonal skills include being a self-starter, motivated, creative, flexible, self-confident, deadline oriented and able to multi-task. Employees must follow all quality and safety procedures of the company, including those at customer sites if applicable, and must abide by the corporate Code of Conduct in all situations.

Supervisory Responsibilities

None

Duties

• Assist in managing sales processes and tools across Pfeiffer Vacuum’s technology Systems including CRM Sales Cloud, Marketing Cloud, ERP System, and ZoomInfo.
• To provide support on selling activities such as quotations, customer coverage, and trade shows.
• Focus on new business development, prospecting, and lead follow up strategies.
• Support new customer onboarding processes through CRM and ERP system.
• Improve customer support and satisfaction through new customer onboarding and assisting with existing customer requests, technical support, and product requests.
• Assist in setting up and executing customer lunch and learns, trainings, and seminars.
• Work cross-functionally with several departments including Sales, Customer Care, Market Managers, Product Managers, Service, Finance and Logistics to promote efficient and effective processes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work requires computer skills (word processing, CRM, and data-entry), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job.

Secondary duties with added requirements may be assigned from time to time.

POSITION REQUIREMENTS

Company Values

Pfeiffer Vacuum believes that we are all suppliers and customers of someone in our organization. Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded, and agile – in all of their business activities. We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountable, and humble, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees.

General Qualifications

Must be well organized, detail focused and able to multi-task. Must be able to get along well with all types of personalities to ensure the completion of tasks. Ability to work under tight and frequently changing deadlines in a dynamic business environment is necessary.

Education and/or Experience

Completion of 4-year degree in engineering or another technical field required. Prior sales experience and a knowledge of CRM, ERP, and sales processes a plus. A desire for growth and knowledge in a sales related position is important for this role.

Language Skills

The ability to communicate in English verbally and in writing is essential.

Mathematical Skills

Ability to perform basic mathematical calculations required.

Reasoning Ability

Must be able to multitask and operate in a fast-paced environment, while maintaining a disciplined approach to complete all tasks. The ability to understand the department’s needs and requirements is essential. Must be able to solve both practical and complex problems and deal with a variety of factors in situations where only limited standardization exists.

Certificates, Licenses, Registrations

Valid driver’s license and satisfactory driving record are required at the time of hire and periodically thereafter.

TOOLS AND/OR EQUIPMENT

This position uses a computer extensively with demonstrated abilities in the use of Microsoft products as well as other common office type equipment. Additionally, the use of SAP CRM and ERP systems will be required. Will also be utilizing Pfeiffer Vacuum’s range of products for demos, trade shows, and customer support.

WORK ENVIRONMENT

This position may work in various environments including office, home, or customer site settings. Employees who choose to work from home are expected to comply with all company requirements for core work hours or in-person attendance at company meetings or events.

Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Danielle Clair at 530-841-9150.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Engineering

• Industries

  Semiconductor Manufacturing and Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at Pfeiffer Vacuum+Fab Solutions by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

Tuition assistance

Get notified when a new job is posted.

Sign in to set job alerts for “Inside Sales Engineer” roles.

North Carolina, United States $100,000.00-$120,000.00 1 week ago

Durham, NC $50,000.00-$150,000.00 2 weeks ago

Entry Level B2B Inside Sales Representative - June 2nd Start Date

Charlotte, NC $50,000.00-$150,000.00 2 weeks ago

Senior Sales Engineer (Southeast Territory)

North Carolina, United States 3 weeks ago

Sales Engineer for Plastic Joining (Southeast USA)

North Carolina, United States 4 months ago

Sales and Applications Engineer (Manufacturing & Automation)

Charlotte, NC $100,000.00-$160,000.00 1 week ago

Licensed Inside Sales Representative (Remote - Home Based Work)

North Carolina, United States 1 month ago

Yelp - Inside Sales Representative (Remote - Central or Eastern Region), application via RippleMatch

Seasonal Inside Sales Representative (Remote)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.