Inside Sales Engineer

Carrier; Charlotte (NC); Hybrid; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health Care Benefits: Medical, Dental,

Retirement Benefits

Paid vacation days

Disability insurance

Life Insurance

TPA and other benefits

Job summary

Carrier Syracuse, NY seeks a highly motivated Commercial Strategic Accounts Sales support professional to assist top-tier customers across pre-sale and post-sale phases. The role blends remote work with regular in-office days in Syracuse, NY and requires the ability to communicate efficiently with colleagues and customers.

You will provide HVAC system selections, respond to RFIs/RFPs, and coordinate across functions to deliver solutions, while traveling up to 5% domestically.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Minimum 5 years of HVAC experience.
• Ability to travel up to 5% domestically.

Responsibilities

• Review and assist with plans and specifications to develop HVAC systems solutions.
• Effectively and professionally communicate requirements with customers and internal teams.
• Adapt to customer specific requirements.
• Provide HVAC equipment selections, both new and replacements.
• Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers.
• Seek new business opportunities by responding to RFIs, RFPs, RFQs for new and/or existing customers.
• Coordinate across multiple functions to maintain composure and make decisions in fast-paced environments.
• Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products.
• Develop an understanding of HVAC systems, equipment and controls; work across the Carrier organization.

Skills

HVAC experience

Education

Bachelor’s degree

Master’s degree

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (opens in new window) or follow on Carrier social media at @Carrier.

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (opens in new window) or follow on Carrier social media at @Carrier.

About The Position

We are looking for a highly motivated and results-driven professional to join our Syracuse, NY office. The successful candidate will assist the Commercial Strategic Accounts Sales organization by providing pre-sale and post-sale support to our top-tier customers. If you are willing to work in a dynamic environment, communicate efficiently with colleagues, and address issues openly, we invite you to join our team.

This is a hybrid role that combines remote work with regularly scheduled days in the office.

General Responsibilities

• Review and assist with plans and specifications to develop HVAC systems solutions.
• Effectively and professionally communicate requirements with customers and internal teams.
• Adapt to customer specific requirements.
• Provide HVAC equipment selections, both new and replacements.
• Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers.
• Seek new business opportunities by responding to RFI’s, RFP’s, RFQ's for new and/or existing customers.
• Ability to coordinate across multiple functions, to maintain composure in fast-paced situations, and to make decisions in a fast-paced environment.
• Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products.
• Must have a developed understanding of HVAC systems, equipment and controls.
• Must be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers.

Required Qualifications

• Bachelor’s degree.
• 5+ years of HVAC experience.
• Ability to travel up to 5% domestically.

Preferred Qualifications

• Master’s degree with 3+ years’ experience.
• HVAC experience including residential, light-commercial and commercial Applied Equipment.
• Sense of urgency, self-initiative, dedication, and sense of ownership.
• Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates.
• Outstanding follow-up and follow-through skills.
• Highly organized with strong attention to detail, while also able to prioritize multiple priorities.
• Unwavering customer service orientation.
• Proficiency with Microsoft Office (Excel, Word & PowerPoint).

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail] (opens in new window). We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 22 October 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice (opens in new window).

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.