Inside Sales & Customer Service Pro

Pacific Office Automation Inc.; Seattle (WA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k match

FSA/HSA

Job summary

Pacific Office Automation is hiring an Inside Sales/Customer Service Representative for our Boise, ID location to drive sales through inbound and outbound outreach while delivering outstanding service. You will manage customer inquiries, understand needs, and collaborate with a team to meet targets.

The role requires strong communication, math skills, and proficiency with spreadsheets and CRM tools. This on-site position offers competitive benefits and opportunities for growth within a dynamic

Qualifications

• High quality verbal and written communication
• Strong math abilities are necessary
• Experience with accounts receivable is highly preferred
• Experience using spreadsheets, database, and word processing software; such as Microsoft Word, Excel and PowerPoint

Responsibilities

• Source warm sales opportunities through inbound lead follow-up and outbound cold calls and email
• Understand customer needs and requirements
• Accounts receivable
• Ability to handle high volume phone calls and emails
• Strong problem-solving abilities and phone presence
• Excellent time management, organizational skills and ability to work independently

Skills

Customer service

Phone sales

Communication

Organizational skills

Tools

CRM software

MS Office

Job description

Pacific Office Automation is hiring an Inside Sales/Customer Service Representative for our Boise, ID location to drive sales through inbound and outbound outreach while delivering outstanding service. You will manage customer inquiries, understand needs, and collaborate with a team to meet targets.

The role requires strong communication, math skills, and proficiency with spreadsheets and CRM tools. This on-site position offers competitive benefits and opportunities for growth within a dynamic