Inside Sales Coordinator / Warehouse Worker

LKQ Corporation; Randolph (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their dynamic team. This role offers a chance to grow within a supportive environment while focusing on promoting sales and providing exceptional customer service. The ideal candidate will have a strong foundation in customer relations and a knack for problem-solving. With opportunities for personal development and a competitive benefits package, this position is perfect for those eager to embark on a rewarding career journey. Join a team that values positivity and drive, and help shape the future of automotive services.

Qualifications

• 1+ years of related experience required.
• Bilingual English/Spanish preferred.

Responsibilities

• Generate revenue by promoting sales and providing customer service.
• Process orders and provide information on parts and pricing.

Skills

Customer Service

Sales Promotion

Basic Computer Skills

Bilingual (English/Spanish)

Mathematical Skills

Education

High School Diploma/GED

College Coursework or Degree

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
Prospect and develop relationships with potential customers to cultivate new business.
Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
Advise customers on substitution or modification of part when part requested is not available.
Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
Follow-up with customers as needed.
Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

Education & Experience

High School Diploma/GED
1+ years of related experience required

Preferred Requirements

College coursework or degree.
Prior automotive experience and knowledge of automotive parts.
Bilingual English/Spanish.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Basic computer skills.
Basic messages communicated orally. May write brief messages and keep simple records. May expain and offer guidance on routine procedures.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect own job or assigned functional area.
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Prioritize assigned and routine tasks. Handle appropriately.
No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
Travel may be required periodically, including overnight stays (contingent on position requirements).
The employee must occasionally lift and/or move up to 50 pounds.

Join us for an exciting career journey with positive, driven individuals.