Inside Sales Coordinator

Keystone Automotive Industries, Inc.; Fridley (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

401k with Generous Company Match

Company Paid Life Insurance

Long-Term Disability

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

Job summary

Keystone Automotive Industries, Inc. is seeking a driven sales and customer service representative in Minnesota to promote parts, assist customers, and manage inquiries about pricing and services. Starting pay is $22/hr.

You will build relationships with customers, provide product and warranty information, and process orders while ensuring accurate documentation and timely communication.

Qualifications

• Education: High School Diploma or GED; 1+ years related experience.
• Preferred: College coursework or degree; automotive experience.
• Bilingual English/Spanish is a plus.

Responsibilities

• Provide information on warranties, price, quality, delivery times, and payment methods.
• Process internal documents supporting transactions (credits, invoices, work orders, returns).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customers of unit prices, shipping dates, delays, and needed information.
• Advise substitutions or modifications if a part is unavailable.
• Process orders: entry, pricing, quantities, shipping data; may dispatch orders.
• Follow up with customers as needed.
• Assume other duties as assigned.

Skills

Customer service

Sales

Parts knowledge

Bilingual English/Spanish

Basic math

Computer skills

Education

High School Diploma/GED

College coursework or degree

Job description

Starting pay $22/hr

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

• Education & Experience: High School Diploma/GED, 1+ years of related experience required.

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally.
• May write brief messages and keep simple records.
• May explain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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