Inside Sales Coordinator

W. R. Meadows, Inc.; Fort Worth (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

W. R. Meadows, Inc. seeks an Inside Sales supervisor to oversee daily sales activities and act as the liaison between production and shipping. The role includes evaluating employees, maintaining records, and handling pricing deviations and credit memos.

The candidate will support multiple departments, provide technical service, and help generate submittal packages while ensuring accuracy in documentation and communications across teams.

Qualifications

• Bachelor’s degree preferred
• High School diploma or equivalent required
• Sales experience in related industry a plus.

Responsibilities

• Process incoming purchase orders including pricing and shipment tracking.
• Act as customer liaison between accounting, shipping, production, sales and management.
• Liaise between outside sales, distributors, contractors, architects and engineers.
• Provide accurate technical service related to product knowledge, troubleshooting, installation procedures, quantity take-off, specification and drawing interpretation, certification, and coordination of warranty procedures.
• Perform administrative duties including preparing and sending faxes, filing, copies, letters, submittal packages, forms and deviations.
• Assist accounting by researching credits, collections, account information and pricing.
• Assist shipping by tracking shipments, quoting freight rates and providing shipping instructions.
• Follow the sales program using all available tools.

Skills

Detail-oriented

Organizational skills

Problem-solving under pressure

Construction knowledge

Math/Technical skills

Education

Bachelor’s degree preferred

High School diploma or equivalent

Tools

MS Office

Job description

Supervise Inside Sales and act as liaison between production and shipping departments. Perform employee evaluations. Update and maintain records, price deviations, credit memos, short pays, and other pertinent information related to customer service.

ESSENTIAL FUNCTIONS:

• Process incoming purchase orders including writing, pricing and shipment tracking
• Act as customer liaison between accounting, shipping, production, sales and management.
• Act as liaison between outside sales, distributors, contractors, architects and engineers.
• Provide accurate technical service related to, but not limited to, product knowledge, product troubleshooting, installation procedures, quantity take-off, specification and drawing interpretation, specification writing, written quotes, certifications, and coordination of warranty procedures.
• Perform administrative duties including, but not limited to, preparing and sending faxes, filing, making copies, writing letters, preparing and shipping submittal packages, preparing forms, reports and deviations.
• Assist accounting department by researching credits, collections, account information and pricing.
• Assist shipping by tracking shipments, calculating and quoting freight rates and providing shipping instructions.
• Use all the tools provided in order to follow the sales program that has been established.

ADDITIONAL RESPONSIBILITIES:

• Provide market research, maintain updated mailing list, update binder log and respond to e-mail inquiries
• Provide assistance where needed to maintain our reputation of quality, integrity and service.

KNOWLEDGE, SKILLS AND ABILITIES:

• Detail-oriented with good organizational skills
• Ability to work under pressure with problem-solving skills
• General construction knowledge
• Good mathematical, computer, and technical skills

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in related field preferred
• High School diploma or equivalent required
• Sales experience in related industry a plus.

CERTIFICATES AND LICENSES:

• Industry certificates such as CSI, CDT, ICRI accreditation preferred but not required.

W. R. MEADOWS, Inc., considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as a Vietnam-era or special disabled veteran or any other status protected by federal and state law. In addition, W. R. MEADOWS, Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. W. R. MEADOWS, Inc. also provides "reasonable accommodations" to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.