Inside Sales Business Development

Zebra Technologies Corporation; Chicago (IL); On-site; USD 56,000 - 83,000; Full time

Benefits offered by this job

Healthcare benefits

Parental leave

Employee assistance program

Paid time off

Job summary

Zebra Technologies Corporation in Chicago is seeking an on-site Account Manager to independently contact existing and prospective customers by phone and to identify products and/or services that fit customer needs. This role focuses on smaller accounts, with potential pairing with senior managers as needed.

Starting Summer 2027, you will apply basic technical knowledge and solution selling concepts to overcome objections, maintain strong customer relationships, and contribute to revenue

Qualifications

• Bachelor's degree or equivalent experience is required.
• Strong communication and sales skills with the ability to overcome objections.
• Basic technical product knowledge and familiarity with solution selling concepts.

Responsibilities

• Identify customer needs and propose Zebra products or services.
• Sell relatively simple products to end user or channel partners.
• Maintain knowledge of Zebra products and services and articulate benefits.
• Collaborate with team and operate onsite at the Chicago, IL office.

Skills

Sales skills

Communication

Problem solving

Teamwork

Education

Bachelor's Degree or equivalent experience

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

What We’re Looking For

Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Observes and participates in identifying products and/or services that can benefit customer needs. Responsible for selling relatively simple products or services to end user or channel partner accounts. Typically, smaller accounts, unless partnered with a more senior Account Manager or Channel Manager. This position requires fully onsite work in the Chicago, IL office. This position is expected to start in Summer 2027.

Essential Duties and Responsibilities

• Knowledge/Expertise
• Technical Skills Requires basic technical product knowledge
• Knowledge of Zebra Has solid understanding of Products/Services sold
• Sales Skills Understands Solution Selling concepts and overcomes customer objections; solid communication skills
• Managerial Skills Understands where to turn for answers
• Business Acumen Understands basics of customer needs and/or business and drivers of Zebra; presents product characteristics (features/benefits)
• Market/customer Knowledge Understands competitive strengths and weaknesses
• Solution Complexity/Strategic Thinking Nature of Problems Solved Solves routine, simple problems (e.g., overcoming common objections)
• Role in Addressing Problems Understands and responds with answers to customer's technical questions
• Complexity of Solutions Typically low to medium complexity (e.g. routine feature/benefit analysis)
• Freedom to Act Level of Guidance Makes decisions based on established practices/policies and within fairly well defined parameters; proceeds independently and proactively on relatively routine issues/problems Takes Direction From Supervisor and established practices and policies
• Customer Interface Role Acts independently or as a team member
• Level of Customer Contact End users for small items; retail management or influencers on larger teams
• Main Level of Interaction Participates in the process or closer for smaller salesRequired Knowledge of Customer Buying drivers and unique business challenges
• Accountability Business and Financial Impact Responsible for individual revenue attainment with established prices and personal expenses
• Relative Size and Scope Relatively small individual quotas for the business overall
• Types of Projects Many small routine deals Strategic Impact for Zebra Low / short-term

Required Qualifications

• Bachelor's Degree or equivalent experience

Preferred Qualifications

• Successful completion of a Zebra Technologies Internship
• Requires basic technical product knowledge
• Understands Solution Selling concepts and overcomes customer objections
• Solid communication skills
• Understands where to turn for answers

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail]. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range

Pay Range: $55,520.00 - $83,280.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.

Zebra Total Rewards

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent – and we are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary and Incentives

Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

AI Technology Statement

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

About Zebra

Zebra provides the foundation for intelligent operations with an award-winning portfolio of connected frontline, asset visibility and automation solutions. Organizations globally across retail, manufacturing, transportation, logistics, healthcare, and other industries rely on us to deliver outcomes today while driving innovation for what's next. Together with our partners, we create new ways of working that improve productivity and empower organizations to be better every day. Learn more at zebra.com.