Inside Sales Associate - NYC / New Jersey Area

EOS IT Solutions; United States; Remote; USD 65,000 - 75,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Representative to join their dynamic team. This role involves engaging with clients, providing sales support, and leveraging CRM tools to drive sales success. With a focus on AV products, you will cultivate relationships and ensure customer satisfaction through excellent service. If you have a passion for sales and a knack for communication, this opportunity offers a pathway to make a significant impact in a collaborative environment. Join a company that values diversity and is committed to excellence in service delivery.

Qualifications

• 3+ years of inside sales experience, preferably in AV technology.
• Exceptional communication skills to convey technical information.

Responsibilities

• Proactively engage potential clients via phone and email.
• Conduct virtual sales presentations and close sales orders.

Skills

Inside Sales Experience

Communication Skills

CRM Software Familiarity

Technical Aptitude

Sales Target Achievement

Tools

Salesforce

Jira

Job description

WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU’LL DO:

• Client Engagement: Proactively initiate contact with potential clients through phone, email, and online channels to uncover sales opportunities and establish meaningful connections.
• Sales Support: Dedicate attention to accounts, offering commercial support for customers, Account Managers, and Sales Directors. Assist in Salesforce management and collaborate on sales forecasting with Sales Managers.
• Product Expertise: Cultivate a deep understanding of our AV products and services. Communicate product features, benefits, and technical specifications convincingly to prospective customers.
• Lead Qualification: Evaluate and qualify leads from various sources, assessing their level of interest and potential as viable sales opportunities.
• Sales Presentations: Conduct compelling virtual sales presentations and demonstrations, showcasing our AV solutions and addressing client inquiries with finesse.
• Closing Sales: Drive the closure of sales orders, working diligently to achieve sales targets. Follow up on leads and sales opportunities in a timely manner.
• CRM Mastery: Leverage Customer Relationship Management (CRM) software to uphold accurate records of customer interactions, manage leads, and monitor sales activities.
• Collaboration: Coordinate seamlessly with the external sales team and technical experts to ensure prompt resolution of customer needs and queries.
• Sales Reporting: Generate insightful sales reports, analyze sales data, and offer valuable insights to enhance sales strategies and conversion rates.
• Customer Satisfaction: Uphold a commitment to exceptional customer service by promptly and professionally addressing client inquiries and concerns.

WHAT YOU NEED TO SUCCEED:

• Minimum of 3 years of experience in inside sales or a related field. Previous experience in audiovisual technology sales is advantageous.
• Exceptional communication and interpersonal skills, with the ability to articulate technical information clearly and persuasively.
• Familiarity with CRM software (e.g., Salesforce, Jira) is preferred.
• Proven track record of meeting and exceeding sales targets.
• Technical aptitude and the ability to quickly learn and understand AV products and solutions.
• Self-motivated and results-driven with a passion for sales and customer service.

*Note: This position is not a commission based role.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Pay Range $65,000 — $75,000 USD