Inside Sales Associate II

ADI Global Distribution; San Diego (CA); On-site; USD 36,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k Plan

Vacation & holidays

Disability insurance

Life insurance

Job summary

ADI Global Distribution is seeking an Inside Sales Associate in San Diego to grow revenue and expand the customer base. You will manage existing accounts, communicate regularly with customers, and promote ADI products and services across in-store, phone, and online channels.

Ideal candidates will have at least 1 year of sales experience, strong communication skills, and proficiency with Microsoft Office. This on-site role offers a comprehensive benefits package and a clear path for sales career

Qualifications

• 1 year of sales experience.
• Excellent verbal and written communication skills.
• Computer literacy with basic knowledge of Microsoft Office.
• Desire to be in a Sales role and be accountable for Sales Revenue.

Responsibilities

• Grow customer accounts for profit by increasing revenue and margins.
• Make outbound calls and reach a minimum number of calls daily to present leads.
• Maintain and update customer interactions in the CRM/tracking system.
• Educate customers about new products and product lines with industry knowledge.

Skills

Sales experience

Verbal & written communication

Sales accountability

Tools

Microsoft Office

CRM tools

Job description

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers.

This position is not eligible for US visa sponsorship.

JOB DUTIES

Grow Customer Accounts for Profit

• Meet performance targets by growing revenue and increasing the margin of assigned
• accounts. Increase order size, grow customer transactions, and leverage pricing tools to
• improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using the Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.
• Provide support to other duties as assigned

Build Customer Relationship

• Promote positive relationships within the ADI organization to encourage team sales and
• promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new
• developments in the industry.
• Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, and technology trends through Industry News, and various
• other sources.

Create Brand Value - Promote ADI

• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.

YOU MUST HAVE

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE

• Prior experience in the Retail / Hospitality / Customer Service Industry with an ability to negotiate
• and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all
• goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

WHAT'S IN IT FOR YOU

• Monday to Friday working hours - no weekends
• Opportunity to progress within a global business

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com .

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

ADI is an equal opportunity employer. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . ADI complies with applicable equal employment laws in all countries where we do business.

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JOB INFO

• Job Identification : 19612
• Job Category : Inside Sales
• Posting Date : 2026-10-02T18:56:52+00:00
• Degree Level : No Formal Education
• Job Schedule : Full time
• Locations : 9610 Ridgehaven Court Ste B, San Diego, 92123, US
• (On-site)
• Incentive Eligible : SIP
• Business : ADI Global Distribution
• Hiring Salary Range : The typical hiring salary for this role, ranges from USD $17.53 to $29.85 per hour but varies by specific work location. Within a range, our company determines base pay for an individual based on various factors, including market conditions, skills, and experience.
• Incentive Eligible (SIP) : This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, and prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets during the performance period enables you to earn additional incentive pay.
• Benefits : We provide comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
• US Visa Sponsorship Eligibility : This position is not eligible for US visa sponsorship