Inside Sales Associate I: Fast-Paced Order & Service Pro

White Cap Management LLC; Chattanooga (TN); On-site; USD 27,000 - 36,000; Full time

Job summary

White Cap Management LLC is hiring for a role focused on accurate order entry, secure payment handling, and responsive customer service. You will process orders across multiple channels, manage various payment types, and help identify stock products with suitable alternatives.

As part of a team, you’ll maintain pricing margins and coordinate with colleagues to meet service commitments in a fast-paced environment. A HS Diploma or GED is preferred, with 0–2 years of related experience.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Responsibilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Skills

Customer service

Sales experience

Basic computer proficiency

Attention to detail

Communication

Product knowledge basics

Teamwork

Dependability

Education

HS Diploma or GED

Job description

White Cap Management LLC is hiring for a role focused on accurate order entry, secure payment handling, and responsive customer service. You will process orders across multiple channels, manage various payment types, and help identify stock products with suitable alternatives.

As part of a team, you’ll maintain pricing margins and coordinate with colleagues to meet service commitments in a fast-paced environment. A HS Diploma or GED is preferred, with 0–2 years of related experience.