Inside Sales Associate

Darragh; Fort Smith (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible PTO

7 company holidays

Health insurance (partial company paid

Dental insurance

Vision insurance

Disability insurance

401k with company match

Employee product discount

Paid training

Employee referral program

Education assistance

Job summary

Darragh is seeking sales-oriented professionals to provide excellent customer service in a fast-paced environment. You will guide customers on tools, hardware, and materials, demonstrate how to use products, and help complete transactions efficiently.

Prior knowledge of construction materials is a plus. This role includes assisting warehouse staff, supporting Outside Sales, and maintaining accurate showroom item counts while upholding company policies.

Qualifications

• One-year certificate from college or technical school or equivalent experience
• Excellent verbal and written communication skills for customer service
• Ability to manage in-person customer traffic alongside phone inquiries
• Working knowledge of order processing systems and Microsoft Office applications
• Ability to stand for extended periods and lift up to 50 pounds

Responsibilities

• Advises customers on tools, hardware, and materials and demonstrates use
• Assists internal customers such as warehouse personnel and teammates from other locations
• Aids Outside Sales in writing up transactions and drafting proposals
• Handles merchandise or cash in line with corporate policies
• Performs regular cycle counts for showroom items

Skills

Customer service

Verbal communication

Written communication

Manage customer traffic

Education

Certificate (1 year)

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Darragh is a fourth-generation, family-owned and operated company that originated in Arkansas. Darragh is known for fostering career growth while maintaining a welcoming, family-oriented atmosphere. Professionals across Arkansas and the surrounding states have trusted us for top-quality building materials and expert guidance since 1906. Professionals continue to rely on us to provide exceptional customer service and products. At Darragh, our core focus is good people doing good business and helping professional contractors succeed. If you are looking for a company with values and work-life balance, this opportunity could be just what you’re looking for.

Summary

You will provide excellent customer service to all customers through direct sales skills and prompt and courteous service, completing each transaction in a quick and efficient manner minimizing delays to the customer. Attention to detail from start to finish is a must. Knowledge of the construction industry and concrete services a plus.

Essential Duties and Responsibilities

• Advises customer on tools, hardware, and materials needed, and procedure to follow to complete task customer wishes to perform, informing customer about quality of tools, hardware, and equipment, and demonstrates use.
• Responsible for assisting internal customers such as the warehouse personnel and teammates from other locations.
• Responsible for aiding Outside Sales in writing up transactions, ensuring proper dispersal of those transactions, researching product and manufacturer info, and drafting proposals.
• Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies
• Performs regular cycle counts for showroom items in accordance with company procedures.

Qualifications

• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
• Possess excellent verbal and written communication skills to provide customer service to all customers
• Ability to manage in-person customer traffic along with incoming phone customers
• Working knowledge of order processing systems, Microsoft Excel, Word and Outlook
• Ability to stand for extended periods and lift and/or move up to 50 pounds.
• Flexible Paid Time Off and 7 company paid holidays.
• Generous benefits package that includes health insurance with a portion company paid, dental, vision, disability insurance, and many more.
• 401k with a generous matching program
• Employee product discount.
• Paid training.
• Employee referral program.
• Education assistance program.

We offer training and professional development opportunities for all our employees. If you are looking for a career and not just a job, visit www.darraghcompany.com/careers.