Inside Sales Advisor

Blue Cross and Blue Shield of Kansas; Topeka (KS); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Incentive pay program (EPIP)

Health/Vision/Dental insurance

6 weeks paid parental leave

Fertility/Adoption assistance

2 weeks paid caregiver leave

401(k) plan matching up to 5%

Tuition reimbursement

Health & fitness benefits

Job summary

Blue Cross and Blue Shield of Kansas is seeking an Inside Sales Advisor to help Kansans find health coverage that fits their needs through a dynamic mix of inbound and outbound calls. You will educate and enroll members in individual and Medicare plans, overcome objections, and support retention with plan alternatives.

This is a fast-paced, goal-driven role with remote, hybrid, or onsite options. Training is provided, and the position offers a competitive Total Rewards package including paid

Qualifications

• Articulate and well-spoken with strong communication and judgement.
• Professionalism and human relations skills required.
• Ability to obtain Kansas health/accident/life insurance license.

Responsibilities

• Complete required training and continuing education.
• Use sales models to convert leads via a call center with inbound and outbound structure.
• Sell Medicare-related products and direct enrolled individual health insurance.
• Upsell dental, life, cancer, hospital indemnity, disability, and travel policies.
• Meet monthly and annual sales goals and performance standards.
• Maintain detailed reports tracking production and competitive environment.
• Understand benefits, deductibles, coinsurance, waiting periods and product exclusions for 65+ products.
• Predominantly phone-based work; 90% phone time and 50% data entry with multiple monitors.

Skills

Communication skills

Sales targets

Kansas license

Professionalism

Job description

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.

Family Comes First

Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire.

Professional Growth Opportunities

Advance your career with ongoing training and development programs.

Dynamic Work Environment

Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.

Trust and Stability

Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.

Inclusive Work Environment

We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

• Base compensation is only one component of your competitive Total Rewards package.
• Incentive pay program (EPIP)
• Health/Vision/Dental insurance
• 6 weeks paid parental leave for new mothers and fathers
• Fertility/Adoption assistance
• 2 weeks paid caregiver leave
• 401(k) plan matching up to 5%
• Tuition reimbursement
• Health & fitness benefits, discounts and resources

Job Summary

As an Inside Sales Advisor, you'll play a vital role in helping individuals and families across Kansas find the health coverage that fits their needs. Through a dynamic mix of inbound and outbound calls, you'll educate and enroll members in our individual and Medicare plans, overcome objections, and highlight the value of our products. You'll also support retention by offering plan alternatives and reinforcing the benefits of current coverage. This is a fast-paced, goal-driven role where each call is an opportunity to make a meaningful impact-while growing your career in a mission-driven organization.

This position is 40 hours/week and eligible to work remotely, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.

What you'll do

• Complete required training and continuing education.
• Use company sales models to convert leads to sales by best fitting prospects with products through a call center with both inbound and outbound structure.
• Sell under and over age 65 products such as Medicare Supplement, Medicare Advantage and Part D.
• Sell direct enrolled individual health insurance products.
• Upsell dental, life, cancer, hospital indemnity, disability, and travel policies.
• Overcome sales objections and position products against competition while balancing intensity and integrity.
• Successfully execute cold calls for sales leads with the goal of conversion to enrollment.
• Required to meet or exceed specific attainable sales goals monthly and annually.
• Must meet or exceed department standards related to productivity measured through key performance indicators including outbound calls, call scoring and close ratio.
• Proactively conserves policies in danger of cancellation.
• Responsible for planning and completing daily activities associated with the sales process.
• Accurately complete various detailed reports at prescribed intervals such as tracking production and competitive environment.
• Responsible for communicating legislation at both federal and state levels, underwriting guidelines and rating practices that would impact either Blue Cross and Blue Shield of Kansas or our clients.
• Responsib e for understanding benefits, deductibles, coinsurance, waiting periods, product limitations and exclusions for under and over age 65 products. Responsible for understanding, non-group and group lines of business and OBRA, COBRA AND MSP COBRA regulations.
• Required to use the telephone 90% of the day and required to sit 90% of the day. In addition, required to key data for 50% of the day while managing multiple monitor screens.
• Responsible for maintaining working knowledge of LTS/METS to ESM policies and procedures while minimizing MTM errors to meet or exceed company MTM standards, working in a timely manner.
• Must sign a non-disclosure agreement

What you need

Knowledge/Skills/Abilities

Articulate and well-spoken with strong communication, sound judgement, Professionalism, And Human Relations Skills Are Required. Ability to meet sales and overall performance targets. Able to obtain and maintain a license issued by the State of Kansas for Health, Accident and Life Insurance. Ability to