Inside Sales, Account Manager (Remote) (Mountain/Pacific Time Zones)

React Health; Chicago (IL); Remote; USD 60,000 - 90,000; Full time

Job summary

React Health, a leading manufacturer in the medical equipment sector, is seeking an Inside Sales Account Manager to drive sales growth and enhance customer satisfaction. This remote role focuses on managing existing accounts while developing new business, leveraging strong analytical and project management skills. Candidates should possess significant experience in medical or home medical equipment sales and a proven track record in CRM utilization.

Qualifications

• At least three years of experience in medical sales required.
• Proficiency in Excel and Microsoft Office is a must.
• Ability to utilize CRM and manage project details effectively.

Responsibilities

• Develop and manage relationships with home medical equipment accounts.
• Increase sales through existing accounts and new business development.
• Maintain CRM database including customer interactions and follow-ups.

Skills

Sales Growth

Customer Satisfaction

Analytical Skills

Project Management

CRM Utilization

Communication Skills

Job description

Position:Inside Sales, Account Manager (Remote) (Mountain/Pacific Time Zones)

Location: Dublin, OH

Job Id:658

# of Openings:1

LOCATION:(Remote) (Mountain/Pacific Time Zones)

React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. With a focuson respiratory and sleep health sectors, we offer a comprehensive range of products and services across acute care, non-acute care, and home medical equipment. By integrating manufacturing and distribution, React Health addresses the needs of both undiagnosed individuals and those requiring therapy after diagnosis, particularly within the sleep and respiratory care sectors.

GENERAL SUMMARY
This position is responsible for promoting sales growth and customer satisfaction: all while communicating and supporting the Company’s mission, vision, and core values. You will serve as a leader in developing new business by identifying potential customers, while growing an existing book of business

QUALIFICATIONS

• At least three years of experience in a related field.
• Familiar with DME Sales Required
• Must have Medical Sales industry experience
• HME Sales industry a plus
• Must have proficient Excel skills
• Knowledge of Microsoft Office
• Ability to utilize CRM
• Highly organized
• Strong financial and analytical skills
• Great project management skills, including organization, planning, time management and prioritization
• Self-motivated and able to set personal and professions goals, and able to achieve these goals with minimal supervision.
• Ability to influence and build strong relationships internally and externally
• Solution Focused
• Creative and Entrepreneurial
• Ability to analyze and utilize data

Preferred Education

Preferred Experience

• Medical Device/FDA regulations
• Persistent and resilient
• Excellent attention to detail and project management skills.
• Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.

Physical Demands

• Requires normal visual acuity and hearing.
• Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.
• Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.

Working Conditions

• Predominantly operates in an office environment. Some work (less than 5%) requires moving and lifting of heavy networking equipment.

DUTIES AND ESSENTIAL FUNCTIONS
Each Employee consistently demonstrates the following essential functions:

• Serve as inside sales contact that is responsible for development and management of home medical equipment company relationships
• Expand sales by increasing business with existing accounts and developing new business by phone and video calls.
• Contact accounts in conjunction with company marketing and objectives.
• Responsible for understanding current terms and programs for specific customers and special promotions
• Oversee customer service responsibilities for accounts, working with support staff to ensure quality service for customer base
• Maintain CRM database to include customer information, follow-up correspondence, copies of correspondence to account, and sales analyses.
• Increase knowledge of our products, and industry as well as the activities and products of our competitors
• Responsible for the delivery of internal targets with focus on profitable growth
• Negotiate trading terms, pricing, and cost increases where relevant
• Collaborate with internal teams with focus on account specific objectives
• Provide clear internal and external analysis of reports with focus on performance measures
• Manage customer expectations and contribute to a high level of customer satisfaction
• Support or facilitate resolution of client concerns
• Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
• Ensures all department compliance guidelines are met.
• Attends all meetings, in-services training, or continuing education as delegated by the supervisor.
• Provides customer focused interactions.
• Performs all duties necessary for the department as per department policies and procedures.
• Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department.

Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care. React Health is an Equal Opportunity/Affirmative Action Employer and is committed to providing a drug-free workplace. We are an Equal-Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

ABOUT THE ORGANIZATIONReact Health is a leading U.S. sleep, respiratory and cardio-pulmonary device manufacturer, distributor and diagnostic services provider based in Florida. React Health is focused on delivering comprehensive and integrated solutions to improve outcomes and the lives of patients with highly correlated sleep and respiratory conditions.