Inside Sales Account Manager (Min. 3 Years Division 8 Experience Required)

The Kinship Group; Washington (District of Columbia); Remote; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Account Manager with a strong background in the door and hardware industry. This remote role focuses on aftermarket sales and customer engagement, requiring excellent communication and organizational skills. You will be responsible for managing customer inquiries, providing timely quotes, and ensuring customer satisfaction. Join a dynamic team that values collaboration and continuous learning while enjoying comprehensive benefits, including full medical coverage and a generous vacation policy. This is a fantastic opportunity to grow your career in a supportive environment.

Benefits

Full coverage medical and dental

Voluntary vision coverage

Employee Assistance Program

Paid holidays

Paid vacation

Paid Sick Leave

Annual compensation and bonus programs

401k with match

Qualifications

• 3-5 years’ experience in door and hardware industry required.
• Excellent customer service and communication skills necessary.

Responsibilities

• Handle aftermarket sales and new customer calls effectively.
• Provide accurate quotes and delivery dates to customers.

Skills

Customer Service Skills

Collaboration

Organizational Skills

Technical Capacity (MS Office Suite)

Communication Proficiency

Critical Thinking

Education

High School Diploma or GED

Tools

MS Office Suite

BlueBeam

Comsense

Job description

Join to apply for the Inside Sales Account Manager (Min. 3 Years Division 8 Experience Required) role at Kinship Group

2 weeks ago Be among the first 25 applicants

Join to apply for the Inside Sales Account Manager (Min. 3 Years Division 8 Experience Required) role at Kinship Group

This range is provided by Kinship Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $40.00/hr

While our main business location is in Auburn, WA, this is a remote position open to candidates residing in Washington State.

This position handles aftermarket sales and new customer calls. Deals with a diverse group of external callers as well as internal contacts at all levels of the organization. Work requires substantial knowledge of items sold.

Essential Functions

• Answer and return calls not assigned to other sales staff within 24 hours.
• Know products and services and how they can benefit individual customers.
• Identify customer problems or needs and recommend products accordingly.
• Provide accurate and timely quotes and delivery dates and follow up on quotes regularly.
• Prepare Sales Orders and secure payment for COD customers in accordance with Company procedures.
• Retain core customers by providing excellent customer service.
• Consult with customers after sales to resolve problems and provide ongoing support.
• Participate in continuous product training.
• Organize and prioritize large volumes of information and calls.
  
  

Job Qualifications

• Education: High School Diploma or GED required.
• Required Experience: 3-5 years’ experience in door and hardware industry (sales, project management, etc.)
  
  

Knowledge, Skills, & Abilities

• Excellent customer service and social skills
• Good collaboration and teamwork abilities
• Excellent organizational and time management skills
• Technical capacity (MS Office Suite, BlueBeam, Comsense)
• Hollow Metal and Division 8 hardware knowledge
• Strong written and verbal communication proficiency
• Quick critical thinking and problem-solving skills
• Reading comprehension
  
  

Benefits

• Full coverage medical and dental for employees and partial coverage for family members
• Voluntary vision coverage
• Employee Assistance Program
• 7 paid holidays
• 1-4 weeks of paid vacation based on years of service
• Paid Sick Leave
• Annual compensation and bonus programs
• Safe harbor 401k with 4% match upon eligibility
  
  

Physical Demands/Work Environment

• Constantly (67-100%) stationed at a desk working on a computer/keyboarding
• Seldom (1-10%) move or transport up to 15 pounds of office supplies or equipment.
• This position requires normal vision and hearing abilities. The employee must be able to communicate verbally and visually with customers, vendors, and coworkers. The employee must be able to detect, discern, and convey information accurately and effectively.
  
  

Kinship is currently hiring for this position with the requirement that all candidates permanently reside within Washington and be legally authorized to work in the United States without the need for current or future employer sponsorship. Unfortunately, we are unable to accommodate sponsorship for work visas at this time.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Construction

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