Inside Sales Account Manager (Min. 3 Years Division 8 Experience Required)

Kinship Group; Auburn (WA); Remote; Full time

Job summary

A leading company is seeking an Inside Sales Account Manager with a minimum of 3 years of experience in the door and hardware industry. This remote position requires excellent customer service and organizational skills, along with the ability to manage sales orders and customer inquiries effectively. The role offers a competitive pay range and comprehensive benefits, including full medical coverage and a 401k plan.

Benefits

Full coverage medical and dental

Voluntary vision coverage

Employee Assistance Program

7 paid holidays

Paid Sick Leave

Annual compensation and bonus programs

Safe harbor 401k with 4% match

Qualifications

• 3-5 years’ experience in door and hardware industry required.

Responsibilities

• Handle aftermarket sales and new customer calls.
• Provide accurate quotes and delivery dates.
• Consult with customers after sales to resolve problems.

Skills

Customer Service

Collaboration

Organizational Skills

Problem Solving

Communication

Education

High School Diploma or GED

Tools

MS Office Suite

BlueBeam

Comsense

Job description

Join to apply for the Inside Sales Account Manager (Min. 3 Years Division 8 Experience Required) role at Kinship Group.

This range is provided by Kinship Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $40.00/hr

While our main business location is in Auburn, WA, this is a remote position open to qualified candidates residing in Washington State.

This position handles aftermarket sales and new customer calls, dealing with a diverse group of external callers as well as internal contacts at all levels of the organization. Work requires substantial knowledge of items sold.

Essential Functions

• Answer and return calls not assigned to other sales staff within 24 hours.
• Know products and services and how they can benefit individual customers.
• Identify customer problems or needs and recommend products accordingly.
• Provide accurate and timely quotes and delivery dates and follow up on quotes regularly.
• Prepare Sales Orders and secure payment for COD customers in accordance with Company procedures.
• Retain core customers by providing excellent customer service.
• Consult with customers after sales to resolve problems and provide ongoing support.
• Participate in continuous product training.
• Organize and prioritize large volumes of information and calls.

Job Qualifications

• Education: High School Diploma or GED required.
• Required Experience: 3-5 years’ experience in door and hardware industry (sales, project management, etc.)

Knowledge, Skills, & Abilities

• Excellent customer service and social skills.
• Good collaboration and teamwork abilities.
• Excellent organizational and time management skills.
• Technical capacity (MS Office Suite, BlueBeam, Comsense).
• Hollow Metal and Division 8 hardware knowledge.
• Strong written and verbal communication proficiency.
• Quick critical thinking and problem-solving skills.
• Reading comprehension.

Benefits

• Full coverage medical and dental for employees and partial coverage for family members.
• Voluntary vision coverage.
• Employee Assistance Program.
• 7 paid holidays.
• 1-4 weeks of paid vacation based on years of service.
• Paid Sick Leave.
• Annual compensation and bonus programs.
• Safe harbor 401k with 4% match upon eligibility.

Physical Demands/Work Environment

• Constantly (67-100%) stationed at a desk working on a computer/keyboarding.
• Seldom (1-10%) move or transport up to 15 pounds of office supplies or equipment.
• This position requires normal vision and hearing abilities. The employee must be able to communicate verbally and visually with customers, vendors, and coworkers. The employee must be able to detect, discern, and convey information accurately and effectively.

Kinship is currently hiring for this position with the requirement that all candidates permanently reside within Washington and be legally authorized to work in the United States without the need for current or future employer sponsorship. Unfortunately, we are unable to accommodate sponsorship for work visas at this time.