Inside Sales Account Manager

BizFirst; McLean (VA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with employer-m

Tuition reimbursement

Paid leave and holidays

Job summary

BizFirst LLC in McLean, VA seeks an Inside Sales Account Manager to support assigned Account Executives, prepare quotes, respond to customer requests, maintain opportunity records, and coordinate order documentation and follow-up.

This role focuses on routine transactional opportunities, liaises with customers, distributors, manufacturers, and internal teams, and builds knowledge of technology solutions and federal procurement processes.

Qualifications

• At least 1 year of inside sales or sales support experience.
• Strong written and verbal communication skills.
• Attention to detail in pricing, product information, and documents.
• Ability to organize multiple requests and meet deadlines.
• Proficiency in Microsoft Office and learn business systems.

Responsibilities

• Support assigned Account Executives with customer requests, account activity, and follow-up.
• Serve as a point of contact for routine inquiries, quotes, and order status.
• Coordinate with customers, distributors, manufacturers, and internal teams to advance opportunities.
• Support renewal tracking and follow-up on existing requirements.
• Communicate outstanding actions and deadlines to the Account Executive or internal resources.
• Prepare and maintain accurate quotes based on requirements and pricing.
• Review RFQ requests and identify required products and documents.
• Obtain pricing from distributors/manufacturers and assist with special pricing requests.
• Manage routine quotes through submission and follow-up with internal teams.
• Maintain complete opportunity records and update statuses.
• Follow pricing and approval procedures and escalate exceptions.
• Assemble order documentation and hand off to Order Processing.
• Review purchase orders and resolve discrepancies.
• Coordinate with Supply Chain for fulfillment updates and status.
• Maintain records of correspondence, quotes, and approvals.
• Develop knowledge of offerings and sales procedures; participate in training.

Skills

Communication skills

Detail orientation

Organization

Independent work

Tools

Microsoft Excel

Microsoft Outlook

Salesforce

NetSuite

Contraqer

Job description

BizFirst is assisting our client with recruiting an Inside Sales Account Manager to support assigned Account Executives in the day-to-day management of federal customer accounts. You will prepare quotes, respond to customer requests, maintain opportunity records, and coordinate order documentation and follow-up.

This position manages routine transactional opportunities and works with Account Executives and internal specialists on more complex requirements. Our client is looking for strong attention to detail, professional communication, and the ability to manage competing deadlines while developing knowledge of technology solutions and federal procurement processes.

Ourclient is a technology integrator that supports government customers with ITmodernization, performance engineering, and cybersecurity. Its engineeringteams collaborate on complex technical programs in a culture of innovation,continuous improvement, and professional development.

What You Will Do

Account Support and Customer Communication

Support assigned Account Executives with customer requests, account activity, and ongoing follow-up.

Serve as a point of contact for routine inquiries, quote requests, and order status updates.

Coordinate with customers, distributors, manufacturers, and internal teams to obtain information needed to advance opportunities.

Support renewal tracking and follow-up on existing customer requirements.

Communicate outstanding actions, deadlines, and issues that need attention from the Account Executive or other internal resources.

Quoting and Opportunity Management

Prepare and maintain accurate quotes based on customer requirements, supplier pricing, and applicable contract terms.

Review requests for quotation to identify required products, submission instructions, deadlines, and supporting documentation.

Obtain pricing and availability from distributors and manufacturers; assist with special pricing requests and deal registrations.

Manage routine quote requests through submission and follow-up, coordinating technical or contractual questions with appropriate internal resources.

Maintain accurate opportunity records, including customer information, quote revisions, expected close dates, status, and next actions.

Follow established pricing and approval procedures and elevate exceptions for review.

Order Coordination and Documentation

Assemble order documentation and coordinate the handoff to order processing and Supply Chain.

Review customer purchase orders against approved quotes and identify discrepancies requiring resolution.

Coordinate with Supply Chain to obtain fulfillment updates and communicate order status to the account team and customers.

Maintain complete records of customer correspondence, supplier quotes, approvals, and order documentation.

Work with internal teams to resolve routine order issues and support timely responses to customer inquiries.

Professional Development and Process Support

Develop working knowledge of our client's technology offerings, contract vehicles, business systems, and sales procedures.

Participate in relevant product, manufacturer, and internal training.

Apply established procedures consistently and seek guidance on unfamiliar or complex requirements.

Identify opportunities to improve data accuracy, documentation, and routine account support processes.

Required Qualifications

At least one year of experience in inside sales, sales support, quoting, account coordination, or a related customer-facing business role.

Strong written and verbal communication skills and the ability to interact professionally with customers and business partners.

Strong attention to detail when reviewing pricing, product information, and transaction documents.

Ability to organize multiple requests, track outstanding actions, and meet deadlines.

Proficiency in Microsoft Office applications, including Excel and Outlook.

Ability to learn business systems, maintain accurate records, and follow established procedures.

Ability to complete routine assignments independently and recognize when additional guidance or review is needed.

Helpful Experience

The following qualifications are preferred, not required:

Experience in a technology reseller, distributor, manufacturer, or government contracting environment.

Familiarity with federal procurement, contract vehicles, and requests for quotation.

Experience preparing quotes or coordinating customer orders.

Familiarity with CRM, ERP, or quoting applications such as Salesforce, NetSuite, or Contraqer.

Experience using distributor or manufacturer portals for pricing, availability, or deal registration.

Benefits Provided by Our Client

Medical, dental, and vision coverage.

Employer matching contributions to a 401(k) retirement plan.

Competitive compensation and bonus opportunities.

Support for continuing education and professional growth, including tuition reimbursement.

Paid leave and holidays.

Our client is an Equal Opportunity Employer and a U.S. Federal Government contractor. All qualified applicants receive consideration without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

Our client provides reasonable accommodations to individuals with disabilities throughout the application and employment process. Applicants who need assistance or an accommodation due to a disability may contact our client.

U.S. citizenship is required for all positions with a government clearance and certain other restricted positions.

Employment: Full-time

BizFirst LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran status, disability, or genetic information, or any other reason prohibited by law in employment.

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