Inside Sales Account Manager

Fluke; Everett (WA); On-site; USD 76,000 - 126,000; Full time

Job summary

Fluke, a Fortive portfolio company, seeks an Inside Sales Account Manager in Everett, WA to drive revenue growth and strengthen customer relationships. You will engage with customers, run targeted campaigns, and coordinate with marketing to align launches and campaigns.

A consultative approach helps position Fluke’s reliability solutions to improve uptime. You will collaborate across teams, manage leads in CRM, and monitor performance metrics to inform leadership.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or related field preferred.
• 2+ years of inside sales, account management, or related role, focused on retention and revenue growth.
• Strong communication and interpersonal skills to build credibility with customers and colleagues.
• Proven track record of driving revenue growth and customer satisfaction.
• Ability to prioritize and manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in CRM systems and sales tools for pipeline management and reporting.
• Analytical skills and attention to detail to track and analyze sales performance metrics.

Responsibilities

• Engage with existing customers to understand their needs, identify upsell and cross-sell opportunities, and facilitate account expansion.
• Develop and execute proactive sales campaigns targeting specific customer segments or market opportunities.
• Active role in territory planning and business development for efficiency gains within territories.
• Driving After Sales process to increase attach and upsell rates.
• Manage the inbound lead process, including qualification, follow-up, and escalation as needed, to ensure leads are effectively handled and converted.
• Collaborate with sales and marketing teams to align sales efforts with marketing campaigns, product launches, and other initiatives.
• Monitor sales performance metrics, including conversion rates, pipeline development, and revenue attainment, and provide regular updates to sales leadership.
• Maintain accurate and up-to-date records of customer interactions, sales activities, and lead management activities in CRM system.
• Stay informed about industry trends, competitor offerings, and market dynamics to identify new sales opportunities and inform sales strategies.

Skills

CRM software

Communication skills

Interpersonal skills

Revenue growth

Analytical skills

Time management

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

CRM systems

Sales tools

Job description

CMA INSIDE SALES JOB DESCRIPTIONPurpose:The Fluke Condition Monitoring and Alignment (CMA) division is seeking an Inside Sales Account Manager to drive revenue growth, strengthen customer relationships, and expand adoption of Fluke's reliability solutions. This role serves as a trusted advisor to customers, leveraging a consultative sales approach to understand maintenance and asset management challenges and position Fluke's condition monitoring, alignment, and connected reliability solutions to improve operational performance and equipment uptime.Working closely with sales, marketing, channel partners, and technical resources, the Inside Sales Account Manager contributes to business growth by developing customer opportunities, increasing customer retention, and supporting strategic sales objectives across the CMA portfolio.Responsibilities:Engage with existing customers to understand their needs, identify upsell and cross-sell opportunities, and facilitate account expansion.Develop and execute proactive sales campaigns targeting specific customer segments or market opportunities.Active role in territory planning and business development for efficiency gains within territories.Driving After Sales process to increase attach and upsell rates.Manage the inbound lead process, including qualification, follow-up, and escalation as needed, to ensure leads are effectively handled and converted.Collaborate with sales and marketing teams to align sales efforts with marketing campaigns, product launches, and other initiatives.Monitor sales performance metrics, including conversion rates, pipeline development, and revenue attainment, and provide regular updates to sales leadership.Maintain accurate and up-to-date records of customer interactions, sales activities, and lead management activities in CRM system.Stay informed about industry trends, competitor offerings, and market dynamics to identify new sales opportunities and inform sales strategies.Skills:Bachelor’s degree in Business, Sales, Marketing, or related field preferred.2+ years of experience in inside sales, account management, or a related role, with a focus on customer retention and revenue growth.Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers and colleagues.Proven track record of driving revenue growth and customer satisfactionAbility to prioritize and manage multiple tasks and deadlines in a fast-paced environment.Proficiency in CRM systems and sales tools for pipeline management and reporting.Analytical skills and attention to detail to track and analyze sales performance metrics.Fortive Corporation OverviewFortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth.About FlukeFluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail] RangeThe salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 - 126400Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail] salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 - 126400