Inside Sales, Account Lead - Quebec or Ontario, Canada - Remote

DSM; United States; Remote; USD 75,000 - 105,000; Full time

Job summary

Join a leading company as an Inside Sales, Account Lead where you will cultivate strong relationships with key clients and drive sales growth in the field of food safety. This remote position provides the autonomy to lead and requires proficiency in handling customer interactions while developing strategic sales initiatives.

Qualifications

• Background in sales or account management, ideally in food safety or life sciences.
• Bilingual in French and English with excellent communication skills.
• Ability to analyze market trends and develop growth-oriented sales strategies.

Responsibilities

• Develop and maintain strong customer relationships by identifying client needs.
• Generate new business opportunities through lead generation and cold outreach.
• Monitor industry trends and competitor activity to identify growth opportunities.

Skills

Strategic prospecting

Customer rapport

Post-sale relationship management

Sales growth

Market analysis

Education

Bachelor's degree preferred

Tools

Salesforce

Job description

Inside Sales, Account Lead

Quebec or Ontario, Canada

Remote

As an Inside Sales, Account Lead for Romer Labs, you will be the trusted face of Romer Labs in Canada, owning key client relationships, driving strategic sales growth, and delivering food safety solutions that make a real-world impact. If you're energized by consultative selling, market development, and building lasting partnerships, this is your opportunity to lead with purpose in a remote role that gives you the autonomy to thrive.

This is a home-based position with no regular travel required, aside from initial training and one annual sales meeting.

This is for our Romer Labs division which offers a broad range of innovative products and services covering mycotoxins, food pathogens, food allergens, gluten, GMO, veterinary drug residues and melamine. www.romerlabs.com

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Responsibilities:

• Develop and maintain strong customer relationships by identifying client needs and recommending appropriate products, services, and solutions
• Generate new business opportunities through lead generation, cold outreach, and upselling to existing and prior customers
• Monitor industry trends, competitor activity, and customer segments to identify growth opportunities and refine market positioning
• Prepare and deliver sales bids, manage account planning, and support the development of sales strategies to meet revenue targets
• Accurately document all sales activities and customer interactions in Salesforce (CRM) to ensure data-driven decision-making
• Continuously expand product knowledge through training to effectively communicate technical features and support customer success
• Supports field-based Account Managers by preparing customer quotations and assisting their clients during absences to ensure uninterrupted service

We bring:

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• and respected – regardless of their background, beliefs, or identity;
• A firm belief that working together with our customers is the key to achieving great things;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future;

You bring:

• Bachelor's degree preferred; background in sales or account management, ideally in food safety or life sciences
• Bilingual in French and English with excellent communication skills required
• Skilled in post-sale relationship management, strategic prospecting, and building customer rapport
• Proven ability to analyze market trends and develop growth-oriented sales strategies
• Proficient in CRM systems (preferably Salesforce) for pipeline management and data-driven decision-making
• Ability to travel to the U.S. for training (2 weeks) and annual sales meetings (1 week)

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair.We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant'srace, color, ethnicity, national origin, religion,gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people. www.dsm-firmenich.com

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.