Inside Sales - A E Petsche

Arrow Electronics; Purchase (NY); Hybrid; USD 35,115 - 42,926; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with matching

On-site gym

On-site café

Paid Time Off

Job summary

Arrow Electronics in Denver, Colorado, is hiring an Inside Sales Representative to support day-to-day sales activities and customer service for assigned accounts. The role involves leveraging programs to progress transactions, preparing quotes, and ensuring accurate order processing.

The position requires 2–3 years of related experience, strong communication skills, and the ability to work effectively via phone and email in a hybrid environment with three days in office and two days remote.

Qualifications

• 2–3 years related experience in inside sales, account management, or related roles.
• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or employees.
• Communicate ideas clearly and concisely.
• Listen attentively and confirm messages.
• Communicate effectively via phone and email.
• Deliver sensitive communications with tact and diplomacy.

Responsibilities

• Support customers and opportunities using AE and vendor programs to move transactions through the sales cycle.
• Prepare quotes and process orders based on customer purchase orders.
• Resolve pre-sales and post-sales issues with vendors and internal teams; escalate when needed.
• Develop opportunities and forecasts through consultative customer interactions.

Skills

Inside sales experience

Communication skills

Phone & email communication

Report writing

Job description

Job Description

As an Inside Sales Representative, you will be responsible for the day‑to‑day sales support and customer service activities for assigned accounts. You will assist in determining and understanding customers’ requirements for Arrow AEP product offerings and services.

What You Will Be Doing

• Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs, including submissions for pricing request and any data or program dependencies, tracking requests for approval, logging all submissions and results, and notifying customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues.
• Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepares orders, from quote work if applicable, for submission based on receipt of the customers’ purchase orders ensuring that all required information for accurate processing is included.
• Problem Resolution: Works with appropriate vendor contacts and internal departments to solve pre‑sales and post‑sales problems – end user records, programs, RMA’s, maintenance contract additions and removals, invoicing, credit, shipping issues, etc. Escalates issues when appropriate to management.
• Opportunity Tracking and Forecasting: Develops opportunities and effectively increases sales by consultative interaction with customers in order to achieve or exceed sales and margin quota. Communicates significantly about opportunities and consolidates, enters and validates end‑user opportunities for assigned resellers, updates sales cycle progress, and provides a timely, accurate forecast to manager.

What We Are Looking For

• 2–3 years related experience and/or training (inside sales, account management, material planning, buying or program management).
• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or employees of the organization.
• Communicate ideas and information in a concise, logical way.
• Listen attentively and confirm the message presented.
• Communicate effectively via phone and email.
• Deliver sensitive communications with appropriate level of tact and diplomacy.

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates must be eligible for an export license or be a U.S. Person (includes U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Work Arrangement

Hybrid: 3 days in office / 2 days work from home.

Benefits

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401(k) with matching contributions
• Short‑Term/Long‑Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Discounted RTD passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On‑site Café with catering option for busy lifestyles
• 24/7/365 on‑site Gym and lockers, free for use to all employees
• Bike Racks
• And more!

Compensation

Annual Hiring Range/Hourly Rate: $25.49 - $31.16. Actual compensation offer may vary based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type

Full time

Job Category

Sales

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)