Inside Sales - A E Petsche

Arrow Electronics; Centennial (CO); Hybrid; USD 34,440 - 42,705; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with matching contributions

Short-/Long-Term Disability Insurance

HSA/HRA options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

RTD passes

Job summary

Arrow Electronics in Denver is seeking an Inside Sales Representative to handle day-to-day sales support and customer service for assigned accounts. You will help determine customer requirements for Arrow AEP products and services, guiding opportunities through the sales cycle.

The role involves processing quotes and orders, solving pre‑ and post‑sales issues, and forecasting opportunities with a drive to meet or exceed sales margins. Hybrid work arrangement pending location specifics.

Qualifications

• 2–3 years related experience and/or training in inside sales or account management.
• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or employees.
• Communicate ideas concisely and logically.
• Listen attentively and confirm messages.
• Communicate effectively via phone and email.
• Deliver sensitive communications with tact and diplomacy.

Responsibilities

• Leverages AE Programs to progress a transaction through the sales cycle and coordinates with field, brand, engineering, and other resources.
• Processes quotes and prepares orders with required information for accurate processing.
• Resolves pre‑sales and post‑sales issues across end‑user records, programs, and invoicing.
• Develops opportunities and provides timely forecasts to manager while aiming to exceed sales quotas.

Skills

Inside sales experience

Customer service

Effective communicator

Professional reporting

Job description

Job Description

As an Inside Sales Representative, you will be responsible for the day‑to‑day sales support and customer service activities for assigned accounts. You will assist in determining and understanding customers’ requirements for Arrow AEP product offerings and services.

What You Will Be Doing

• Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs, including submissions for pricing request and any data or program dependencies, tracking requests for approval, logging all submissions and results, and notifying customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues.
• Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepares orders, from quote work if applicable, for submission based on receipt of the customers’ purchase orders ensuring that all required information for accurate processing is included.
• Problem Resolution: Works with appropriate vendor contacts and internal departments to solve pre‑sales and post‑sales problems – end user records, programs, RMA’s, maintenance contract additions and removals, invoicing, credit, shipping issues, etc. Escalates issues when appropriate to management.
• Opportunity Tracking and Forecasting: Develops opportunities and effectively increases sales by consultative interaction with customers in order to achieve or exceed sales and margin quota. Communicates significantly about opportunities and consolidates, enters and validates end‑user opportunities for assigned resellers, updates sales cycle progress, and provides a timely, accurate forecast to manager.

What We Are Looking For

• 2–3 years related experience and/or training (inside sales, account management, material planning, buying or program management).
• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or employees of the organization.
• Communicate ideas and information in a concise, logical way.
• Listen attentively and confirm the message presented.
• Communicate effectively via phone and email.
• Deliver sensitive communications with appropriate level of tact and diplomacy.

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates must be eligible for an export license or be a U.S. Person (includes U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Work Arrangement

Hybrid: 3 days in office / 2 days work from home.

Benefits

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401(k) with matching contributions
• Short‑Term/Long‑Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• Discounted RTD passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On‑site Café with catering option for busy lifestyles
• 24/7/365 on‑site Gym and lockers, free for use to all employees
• Bike Racks
• And more!

Compensation

Annual Hiring Range/Hourly Rate: $25.49 - $31.16. Actual compensation offer may vary based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type

Full time

Job Category

Sales

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)