Inside Sales

Rust Automation & Controls; West Jordan (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid-time-off

Life insurance

401(k) savings with company match

Wider range of training opportunities

Job summary

Rust Automation & Controls, based in West Jordan, UT, is looking for an Inside Sales Representative to join their team. In this role, you will provide technical support and quotations to sales teams and customers while enhancing their overall experience through excellent communication.

You will need strong problem-solving skills and a passion for customer service. The company offers a family-oriented culture, comprehensive benefits, and generous paid time off, contributing to a balanced work-life environment.

Qualifications

• Ability to read, analyze and interpret technical documents.
• Actively seeks information to understand customer needs.
• Implement customer feedback to prevent issues.

Responsibilities

• Provide technical and product support to sales team.
• Review incoming orders for proper selection.
• Support Outside Sales with lead qualification.

Skills

Customer-focused

Strong problem-solving abilities

Technical aptitude

Outstanding communication skills

Job description

Join us for exciting work and competitive wages. Great benefits, family owned, and a friendly team!

General

Rust Automation & Controls is seeking a detail-oriented and customer-focused Inside Sales Representative to support our sales efforts and provide exceptional service to our customers. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process. Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication skills.

Role + Responsibilities

• Provide technical, application, and product support, including pricing and delivery information to salespeople and customers.
• Review incoming orders for proper product selection and application.
• Support Outside Sales with lead qualification/follow-up, Bid specifications, and Project bid specifications.
• Answer sales personnel’s questions about doing business with Rust Automation & Controls (tools and processes)
• Desire to "think outside the box" and suggest new ideas to the team and offer resolutions.

Qualification + Profile

• Actively seeks information to understand customer circumstances, problems, expectations, and needs
• Acts independently and on own initiative
• Uses an understanding of customer needs to initiate solutions
• Implement customer feedback to improve the overall experience and prevent issues from occurring
• Critical thinking and problem-solving skills
• Ability to read, analyze and interpret technical documents and bid specifications
• Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions from managers, reps, and customers
• Compensation based on education and experience
• The security of working for a family-owned company
• A wide range of training opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Generous paid-time-off
• Life insurance and 401(k) savings with company match

Company Info

Rust Automation & Controls is a family-owned business and possesses a fantastic culture, balancing work, and family. With a strong pioneering spirit, it has been offering industrial automation equipment and solutions since 1976. Headquartered in West Jordan, UT with dozens of satellite locations, Rust Automation & Controls covers more than 2 million square miles in the Western half of the United States.