Inside Sales

Thermosystems, LLC; United States; On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Paid time off

401(k) with profit sharing

Short-term disability

Paid holidays

Job summary

Thermosystems, LLC in Romeoville, IL, part of the Daikin group, seeks a parts specialist to support inside and outside customers. You will identify correct HVAC parts, process quotes, and coordinate questions about equipment/products while ensuring accurate orders and timely responses.

Ideal candidates have knowledge of HVAC equipment, experience with Microsoft 365, and strong communication and organizational skills.

Qualifications

• Previous knowledge of HVAC equipment.
• Computer knowledge and experience with the Microsoft 365 suite.

Responsibilities

• Assist with incoming calls, emails, and in-store customers to identify parts.
• Provide conflict resolutions for contractors and coordinate questions about equipment/products.
• Generate part quotes and equipment proposals for customers.
• Load and unload trucks/customer vehicles.
• Provide training to new parts personnel employees.
• All other duties assigned.

Skills

HVAC knowledge

Strong communication

Attention to detail

Multi-tasking

Adaptability

Mechanical aptitude

Electrical aptitude

Tools

Microsoft 365

Job description

About Thermosystems: Founded in 2000, Thermosystems, a member of the Daikin group, is a manufacturer’s representative specializing in commercial heating, ventilation, and air conditioning (HVAC) products and controls. Our mission is to be the trusted partner behind complete HVAC solutions, bringing the expertise and guidance our customers deserve—because better buildings start with better partners. Headquartered in Elmhurst, Illinois, we operate offices in Elmhurst, Romeoville, Peoria, Chicago, the Quad Cities, and Des Moines. Our organization includes dedicated equipment, solutions, and service sales teams, along with a comprehensive parts and full-service department to support the products we represent. We offer a comprehensive benefits package that includes medical, dental, and vision insurance; short-term disability and life insurance; paid time off and paid holidays; and a 401(k) with profit sharing, among other benefits. At Thermosystems, you will be encouraged to grow, apply what you know, and see the impact of your hard work. If you want to learn more about Thermosystems, visit us at www.thermohvac.com today!

Location

Romeoville, IL

Responsibilities

Works and communicates with inside and outside customers. Assist with incoming calls, emails, and in-store customers. This includes identifying correct parts, providing conflict resolutions for contractors, and coordinating questions revolving around our equipment/product. Accurately identify parts. Process revenue and/or warranty orders revolving around part equipment/product. Generate part quotes and equipment proposals for customers. Load and unload trucks/customer vehicles. Provide training to new parts personnel employees. All other duties assigned.

Qualifications

Previous knowledge of HVAC equipment. Computer knowledge and experience with the Microsoft 365 suite.

Knowledge, Skills, and Abilities

Strong communication skills and attention to detail. Ability to work on multiple tasks at once. Easily adapt to new situations and challenges. High mechanical and electrical aptitude. Works well individually with limited supervision. Highly organized and a reliable team player.

Hourly pay rate

The typical hourly pay rate for this position ranges from $27.60 - $33.65 in IL. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.