Inside Sales

Now Hiring; Florida; On-site; USD 33,000 - 46,000; Full time

Job summary

RESA Power is seeking an Inside Sales professional to build and maintain relationships with electrical contractors, distributors, end users and utilities. The role involves handling inbound inquiries and outbound outreach, providing technical guidance, and pursuing profitable opportunities through upselling and cross-selling, while coordinating with internal teams to ensure accurate order processing.

Ideal candidates will have 5+ years in Inside Sales within the electrical industry, strong

Qualifications

• 5+ years of related Inside Sales experience
• Electrical industry and B2B sales experience preferred
• Strong negotiation, verbal and written communication skills
• Ability to manage multiple projects and solve problems

Responsibilities

• Cultivate and maintain relationships with electrical contractors, distributors, end users and utilities.
• Call on current, future, and past customers; conduct customer visits to strengthen relations.
• Provide consultation on electrical solutions; upsell and cross-sell to boost profitability.
• Develop and win job opportunities and implement trade area sales strategy.
• Attend customer events and trade shows; coordinate with internal teams for orders.
• Prepare quotes and meet weekly/monthly quotation goals; follow up on quotes and projects.
• Maintain the company database with quotes and orders accurately.
• Meet monthly budgets and communicate status to customers and team.
• Ensure smooth client communications and expand project scope when appropriate.

Skills

Negotiation

Verbal communication

Written communication

Data entry

Multitasking

Electrical industry knowledge

Education

Associate degree or equivalent experience

Tools

CRM software

Microsoft Excel

ERP software

Job description

Inside Sales will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields This position will receive inbound inquiries from potential or current customers or Outside Sales via phone and email. The successful candidate will be able to work with a sense of urgency, be customer focused and boost order profitability by upselling and recognizing opportunities to cross-sell.

Responsibilities

• Cultivate and maintain customer relationships with electrical contractors, distributors, end users and utilities; Call on current, future, and past customers; Conduct customer visits in order to build/maintain strong customer relations as directed.
• Create and maintain positive relations with vendors, internal business unit leaders and strategic business relationships; utilize contacts to ensure our customers are getting the best value and support.
• Apply industry knowledge to offer technical / practical options to both internal and external customers; Provide consultation to customers regarding electrical solution needs. Boost order profitability by upselling and recognizing opportunities to cross-sell.
• Develop and win (job) opportunities.
• Develop and implement trade area sales strategy in conjunction with leadership and Outside Sales.
• Attend/support applicable customer events, trade shows.
• Work with internal departments to ensure customer transactions are processed accurately and efficiently.
• Successfully manage job function(s) by continuously demonstrating following:
• Prepare quotes and meet weekly/monthly quotation goal.
• Continuously follow up all quotes/projects daily, weekly, etc.
• Maintain and update company’s database by inputting quotes and orders in a timely and accurate way.
• Meet the monthly budget expectations/goals.
• Frequent communication with operations team.
• Accountable for maintaining status of projects and providing the Customers, Team and other team members with this information.
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
• Other duties as assigned.

Required Experience and Qualifications

• Associate’s degree in related field or experience equivalency and a minimum of 5 years related experience.
• Experience in the electrical industry and business to business sales experience desired.
• Strong negotiation skills, strong verbal and written communication skills
• Able to communicate with a variety of individuals
• Strong computer and data entry skills.
• Able to handle multiple projects, able to problem solve.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

RESA Power is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hard-to-find components in the industry. ~ Service is our product

Core Cultural Competencies

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• We are customer driven
• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
• We focus on growth
• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
• We solve problems
• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.
• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
• Webuild strong relationships
• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Type:

Full-time

Travel:

0-5%

Compensation:

Pay rangefor a Inside sales $23.6100to$33.0500USD

Relocation:

Relocation assistance is available for highly qualified candidates.

Benefits:

Full benefits including medical, dental, vision, company paid life insurance, anniversary gifts, matching 401k, and paid time off.

Application Details:

The position will stay open until filled - seeking one FTE.

Physical Demands:

Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.